I'm a newer client of Ron's Garage but was very impressed by the personal relationships they have with their customers. On the shuttle ride to work, Ron addressed the two other passengers by name upon seeing them, so they obviously have been customer's for some time (and/or maybe just lots of car issues! ). Also, I felt they provided me a fair estimate and were very thorough in their inspection of my car. Ron also gave good advice when I asked his thoughts on replacing my 13 year old car or putting the money into fixing what needed repaired.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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