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Red Rock Auto Center

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(948 Reseñas)
88
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 3.3/5Calificación general 3.3/5Calificación general 3.3/5Calificación general 3.3/5Calificación general 3.3/5
Reseña Original
Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5
3
Total de ReScores
3.3
Promedio de ReScores
88
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

At Red Rock Auto & Cycle, we employ a transparent approach to doing business with you. That is why we would like to educate you—our valued customers—on everything that is entailed in the repair of your vehicle. By providing you access to information rather than simply telling you what's wrong, you can have a better understanding of what At Red Rock Auto & Cycle, we employ a transparent approach to doing business with you. That is why we would like to educate you—our valued customers—on everything that is entailed in the repair of your vehicle. By providing you access to information rather than simply telling you what's wrong, you can have a better understanding of what we do and who we are. ...more

Categorías
Reparación de automóviles, Arreglar Auto, Cambio de aceite
Contacto
(928) 451-7431

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
2045 YAVAPAI DR Sedona, AZ 86336
Reseñas de Red Rock Auto Center's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(948 Reseñas)

Cliente verificado
Sedona, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/02/2025
cliente verificadoCliente Verificado
10
we took our granddaughter car in for a brake job and inspections. He gave us solid helpful advice.
My granddaughter's car is a old and worn out. We wanted an inspection to see if it was worth repairing . They did a very good inspection and it gave us the information we needed. We I told him that we thought that fixing this car was not a wise use of our money he told us he was relieved and hoped we would make that choice. Some less ethical places would have been much less honest.

LS
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Leo S.
Manitowoc, WI
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/01/2025
cliente verificadoCliente Verificado
10
Prompt service
While vacationing in Sedona, our battery died and Red Rock replaced it quickly and we were able to continue our vacation without delay.

DV
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Diane V.
Sedona, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2025
cliente verificadoCliente Verificado
10
Service and knowledge👍🏼
They have always given me great service for my car. I ask lots of questions and they always answer me in a way I can understand. I recommend them to all my friends and will continue to do so. On a scale of 1 to 10, they are a 10++
Bill . de Red Rock Auto Center respondió el 03/24/2025 07:28 AM

Thank you Diane, We appreciate your review and continued patranage. Your recommendations are highly valued. Your a 10++ in our book too.
Bill R (Owner)


OD
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Olga D.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2025
cliente verificadoCliente Verificado
10
Satisfied Customer
It is so wonderful to have a fantastic local car service that provide great reliable service. Thank you Bill and crew. I will continue to have my car serviced by Red Rock
OD
Bill . de Red Rock Auto Center respondió el 03/14/2025 02:20 PM

Thank you Olga. We appreciate your support and are pleased to hear you value our service. Your continued patronage means a lot to us.
Bill R (Owner)


RH
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RICK H.
Sedona, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2025
cliente verificadoCliente Verificado
10
The best!
We have trusted Bill and his wonderful crew for years...they are quite simply THE BEST!
Honest, trustworthy and knowledgeable...who could ask for anything more!
Bill . de Red Rock Auto Center respondió el 03/12/2025 12:25 PM

We appreciate your continued trust in our team and value your kind words about our service and expertise. Your support motivates us to maintain our high standards. You know that, if you need anything automotive related you can call or stop by. We'll do all we can to take care of you.
Bill R (Owner)


Cliente verificado
Sedona, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2025
cliente verificadoCliente Verificado
10
Excellent Service
Red Rock Auto was able to schedule me in quickly the same day when my battery died. Kudos to Autozone too for fast delivery of the battery. Install was faster than I thought it would be. Am very appreciative of their friendly staff and excellent service!
Bill . de Red Rock Auto Center respondió el 03/12/2025 12:23 PM

We appreciate your positive feedback regarding our swift service and friendly staff. Your satisfaction is important to us, and we value your business.
Bill R (Owner)


AC
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AL C.
Sedona, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2025
cliente verificadoCliente Verificado
10
Service and expertise
Bill and his team are honest and fair. They treat my car as if it is their own. I only asked for an oil change, but in the courtesy inspection they found that I need to replace my break pads. But rather than pressing me with urgency to fix them they gave me an estimate of the remaining life, so I can manage when to repair them.
Bill . de Red Rock Auto Center respondió el 03/14/2025 02:17 PM

Thank you Al for the nice review. We appreciate your positive feedback. It is our priority to provide transparent and fair service to our customers. You have been a loyal customer for a long time and I really enjoy visiting with you when you come in.
Bill R (Owner)


Cliente verificado
Sedona, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/02/2025
cliente verificadoCliente Verificado
10
Outstanding Customer Service
My 2016 Toyota Corolla A/C compressor completely locked up and left me stranded. The compressor, condenser and evaporator needed to be removed and replaced. Thank you Bill, Sienna and crew for easing my stress and getting me back on the road again🙏
Bill . de Red Rock Auto Center respondió el 03/14/2025 02:13 PM

We appreciate your positive feedback and are pleased to hear that we were able to provide the support you needed during a challenging situation. Your satisfaction is important to us. Please let us know if we can be of assistance in the future.
Bill R (Owner)


JB
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Joe B.
Sedona, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2025
cliente verificadoCliente Verificado
10
The real thing in a sea of automative guesses.
I experienced a degree of "telling it like it is" and not guessing or saying what they thought I wanted to hear. Exceptional honesty to the bone. Refreshing and welcome in a sea of uncertainty.... and just being within a mile of me was also surprising. I don't have to search and evaluate someone I need help from anymore. Wild Bill Raper is the one to find in an ocean of automotive make beliefs and guesses.
Bill . de Red Rock Auto Center respondió el 03/14/2025 02:11 PM

Thank you Joe. We appreciate your business and are pleased to hear that our proximity has made it convenient for you. Your trust in us is valued.
Bill R (Owner)


WD
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William D.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2025
cliente verificadoCliente Verificado
10
Completely Satisfied
Red Rock Auto is great for three reasons:
1) All work was performed and met all my requirements,
2) The front desk person stayed in touch with me, letting me know what the status of my vehicle was and what they were planning (this person is the face of the business and represents well).
3) Automation was great...inspection report detailed every issue and assigned a risk factor. I was able to review online and make decisions about each item listed.
Thanks!!
Bill . de Red Rock Auto Center respondió el 03/14/2025 02:04 PM

Thank you William. We appreciate your feedback regarding our service and communication. It is rewarding to know our efforts in transparency and quality met your expectations. 
Bill R (Owner)


FG
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2025
cliente verificadoCliente Verificado
10
We needed a simple repair to an undercarriage shield for our car.
From the moment I walked in, I was treated with respect, and then they agreed that the repair could be simply made, and we would be on our way in less than 30 minutes. Indeed this is what happened.
Bill . de Red Rock Auto Center respondió el 03/14/2025 02:03 PM

We appreciate your positive feedback and are glad to hear that your experience met your expectations. Your satisfaction is important to us.
Bill R (Owner)


MB
Michael B.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2025
cliente verificadoCliente Verificado
10
Quick and affordable
Took my car in for an alignment and service was done quickly and affordably. Thank you, Bill and crew.
Bill . de Red Rock Auto Center respondió el 03/14/2025 02:02 PM

Thank you Michael. We appreciate your feedback and are pleased to hear that you received prompt and affordable service. Your satisfaction is important to us.
Bill R (Owner)


CL
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Chris L.
Sedona, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2025
10
Consistently Excellent Service
I have been taking my cars to Red Rock Auto Center for over two years. They are always friendly and accommodating. They take the time to explain what is wrong with my car(s) and what needs to be done. Sienna calls me to give me an update during the repair process especially if there's an unexpected delay and has even offered to send someone to pick me up if my husband is out of town. Prices are reasonable.
Bill . de Red Rock Auto Center respondió el 03/14/2025 02:01 PM

Thank you Chris. We appreciate your continued trust in Red Rock Auto Center and are glad to hear about your positive experiences with our team. Your feedback reinforces our commitment to excellent customer service. 
Bill R (Owner)


Cliente verificado
San Diego, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2025
cliente verificadoCliente Verificado
10
Honest and Caring
I was from 8 hours out of town and our car started having issues as we got into Sedona. Bill, Sienna, and Will went above and beyond for our family. They got us in the shop within 3 hours of calling even with a fully booked schedule so we could get a diagnosis before everything was closed for the weekend. When the prognosis wasn't good, the team showed me and took time to explain what was going on and all of the possible routes I could take. Then, Bill even called Hyundai to check if I could get work done under the extended warranty and the local dealership service center to see if they could put me on their fully booked schedule so we could get home. The team wrote down questions I should be asking the dealership and recommendations of honest places to sell the car to if I chose to go that route. I can't thank them enough for preparing me to navigate an unfortunate situation.
Bill . de Red Rock Auto Center respondió el 03/12/2025 04:23 PM

We appreciate your positive feedback regarding our team's commitment to assisting you during a challenging situation. It's never a good time telling someone that there car has basicly traveled it's last mile but we believe that it's our responsibility to inform you of it's health and condition. We try to give you all the information you need to make an informed decision and to decide for yourself if it's cost effective or in your best intrest to spend money on your car. We also try to find alternative solutions that, in a stressfull moment, you may not consider. I'm glad we were able to help.
Bill R (Owner)


PB
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Patrick B.
Cornville, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/18/2025
cliente verificadoCliente Verificado
10
Chevy volt service
Bill and his team did an excellent job and worked well with my warranty company and were flexible with me on the price.
Bill . de Red Rock Auto Center respondió el 03/12/2025 04:25 PM

Hey Patrick. Great hearing from you. I was wondering how things were going. We appreciate your positive feedback regarding our team's efforts and flexibility. It is our goal to provide excellent service to all our customers. Let us know if we can help again.
Bill R (Owner)

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