Red Mccombs Hyundai Northwest is staffed with expert technicians who provide quality Hyundai repair and maintenance.Red Mccombs Hyundai Northwest is staffed with expert technicians who provide quality Hyundai repair and maintenance.
Left me stranded in San Antonio, waiting on car for days
Horrible, horrible dealership! I couldn’t get the woman answering the phones to let me talk to the Service Manager to get a current status on my vehicle over 30 mins of repeated sending me to various voice mails and disconnections!
In the end, I was forced to drive from our home in Frisco, TX to San Antonio (where my son is attending college), only to find out that the dealership had done nothing they said they would and my son’s car that had been towed there the week before was untouched!
In the end, they charged me 2K more for the same service they had done to the careless one week prior because we chose not to use insurance to cover it the second time.
After speaking with both the service manager and general manager at length, it was obvious the practices of the receptionist came from the top down!
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In the end, I was forced to drive from our home in Frisco, TX to San Antonio (where my son is attending college), only to find out that the dealership had done nothing they said they would and my son’s car that had been towed there the week before was untouched!
In the end, they charged me 2K more for the same service they had done to the careless one week prior because we chose not to use insurance to cover it the second time.
After speaking with both the service manager and general manager at length, it was obvious the practices of the receptionist came from the top down!