Let me share my experience with Recon. Took my vehicle in for a repair. They call me to come pick it up and I pay the extremely high price. I get in my vehicle and start it and it's not even safe enough to drive it off the lot. So I go back to tell them the problem. They see the problem and offer to fix it. I agree to that. They call me again and say your vehicle is ready for pick up. I show up and pay more money because they said they had to replace a sensor, so I pay. Get in my vehicle for the second time to go home and notice they fixed nothing, still had the same problem. So I go and tell them it is still not fixed and unsafe to drive. They take the vehicle back into the shop. After 45 mins. I tell them I want my vehicle back because I wasn't giving them anymore money and will take to another shop to see what they did to my vehicle. When I told them that, they had it fixed in 10 min. That made me suspicious. I happily get in and drive home with no more problems. Later that day I take my vehicle to car wash and notice front passenger damage to my vehicle. So the I think this was dilberat cause I wouldn't leave until they fixed the problems they caused. Can't prove it but I know they damaged my vehicle. My message to the citizens of Ex. Springs, Beware of rip offs and lies from these type of businesses. One more thing, I ask for the broken parts that they replaced and they said they didn't have them. This place needs to be investigated.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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