Pride Hyundai Of Lynn is your North Shore Hyundai Dealer, located on the Lynnway in Lynn, MA. Our service center is staffed with highly trained technicians who provide top notch repair and maintenance services to ensure your vehicle keeps running like new. Call or email us to set up an appointment today. Pride Hyundai Of Lynn is your North Shore Hyundai Dealer, located on the Lynnway in Lynn, MA. Our service center is staffed with highly trained technicians who provide top notch repair and maintenance services to ensure your vehicle keeps running like new. Call or email us to set up an appointment today.
I received a call back extremely quickly [less then two hours later] saying the car was all set.
When I asked the representative if they drove the vehicle and verifed it's running properly they said "Yes" and "The vehicle is all set to be picked up".
My vehicle broke down an hour after pickup. I called the dealership right away and was told they'd have to schedule a new appointment on 6/25 [even though I was told if I had issues they'd service the car ASAP]. I explained this to the representative and was told the first dealership advisor would call back that day ASAP.
I called back multiple times and explained this to multiple representatives, and even asked for a supervisor since this issue's extremely important [I was broken down in a dangerous intersection]. The representatives kept redirecting me to the main call menu.
The dealership was open until 5pm, and every time I called I was told my request has been escalated and an advisor would be calling ASAP [Called at 1:30, 1:50, 2:15, and 2:35].
Eventually [because an advisor never reached out] and it was now past 3pm I called AAA [after waiting in 80+ degree weather] to tow the car and wasted my own miles.
It's now been almost 24 hours since my first call at 1:30pm, and I've STILL not received any call back from a PRIDE HYUNDAI representative or advisor.
My vehicle is running worse after the service appointment with the dealership. The issues were not resolved. I would not suggest this dealership for ANY recall services, or any service at all.