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SureCritic / Carrocería del automóvil / Premier Collision CARSTAR
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Premier Collision CARSTAR

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(5 Reseñas)
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Detalles de la Puntuación

5 stars
80%
4 stars
<1%
3 stars
20%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™

Detalles del Negocio

Acerca de

At Premier Collision Carstar, we focus on genuine customer satisfaction. We are known for our high level of customer satisfaction and the excellent work we do. At Premier Collision Carstar, we focus on genuine customer satisfaction. We are known for our high level of customer satisfaction and the excellent work we do.

Categorías
Carrocería del automóvil, Taller de carrocería, Reparación de colisiones
Contacto
(253) 722-5225
Horarios de Negocio No Proveídos

Horario del Negocio

* Pacific Time (Us & Canada)
111 N. G St. Tacoma, WA 98403
Obtener Direcciones
Reseñas de Premier Collision CARSTAR's
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(5 Reseñas)
Escribir una Reseña
Reseñas Recientes
RM
gravatar
Richard M.
Tacoma, WA
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
05/19/2021
Bad communication, terrible time estimates
The actual repair was good but their time estimate was way, way off and the staff did not seem to be on the same page at all. When I finally was able to pick up my car I noticed the tire pressure sensor light was on. I went back immediately and asked about it. I asked if they knew it was on and was told yes. I asked why I was not told and was given a rambling non specific response. Their answer was for me to go to Les Shwab and send the bill to them.
No Recomendado
AF
Amanda F.
Washington
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/09/2015
cliente verificadoCliente Verificado
Categoría: Collision
Amanda said she did not have the greatest experience with this business when she went to pick up her vehicle. The staff member who helped her was condescending and annoyed and she had no idea why. She was a bit put off by this. She was very pleased with the repair of her vehicle. Her vehicle was a week late because they had found additional damage. She was not kept adequately informed and she had to call and find out what was going on with her vehicle.
Recomendado
JM
Judy M.
Washington
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/22/2015
cliente verificadoCliente Verificado
Categoría: Collision
Spoke with Pat. He said this business was very professional.
Recomendado
JL
James L.
Washington
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2015
cliente verificadoCliente Verificado
Categoría: Collision
James said his overall experience was perfect. He chose the facility based on its good reputation.
Recomendado
KD
Kyle D.
Washington
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/18/2015
cliente verificadoCliente Verificado
Categoría: Collision
Kyle said they did more then he had expected, it was outstanding service and this was his first time in.
Recomendado
RR
Reed R.
Washington
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/08/2015
cliente verificadoCliente Verificado
Categoría: Collision
Reed said the business provided excellent, pleasant, and polite service. There was no need to be updated.
Recomendado
MR
Margaret R.
Washington
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2015
cliente verificadoCliente Verificado
Categoría: Collision
Margaret said this business did a really good job. She was kept somewhat informed during the repair process, but did not hear much from them until the repairs were done.
Recomendado
DK
David K.
Washington
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2015
cliente verificadoCliente Verificado
Categoría: Collision
David said the business was awesome. There were no hassles.
Recomendado
CF
Christian F.
Washington
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2015
cliente verificadoCliente Verificado
Categoría: Collision
Christian said the business was very good. The personnel answered his questions promptly. Any requests were listened to with good follow up.
Recomendado
BP
Bruce P.
Washington
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/09/2015
cliente verificadoCliente Verificado
Categoría: Collision
Bruce said he was mostly satisfied with his experience. The staff at the desk was fine and it was done on time. There was a part of the fender that was damaged and it was not covered by insurance. They did not fix it, but they could have called and told him about it or asked if he wanted to pay to have it fixed. They did not call and it was not fixed. He was disappointed that they did not go the extra mile and check with the insurance company or check with him.
Recomendado
SM
Stacy M.
Washington
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2015
cliente verificadoCliente Verificado
Categoría: Collision
Stacy said this business provided her with exceptional service, and they did a really good job.
Recomendado
BR
Brooke R.
Washington
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/10/2014
cliente verificadoCliente Verificado
Categoría: Collision
Brooke said it was an overall good experience, although it took longer than expected. The vehicle was completed five days later than had been promised because the facility was looking for the side door panel which was no longer available. The window was then fixed on the vehicle.
Recomendado
MH
Mary H.
Washington
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/04/2014
cliente verificadoCliente Verificado
Categoría: Collision
Mary said the facility did a really nice job. They went above and beyond for her and even detailed the inside of her vehicle.
Recomendado
MM
Martha M.
Washington
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/16/2014
cliente verificadoCliente Verificado
Categoría: Collision
Martha said they were wonderful. They were clear, very helpful and honest. They detailed her vehicle at the end. She would definitely use them again.
Recomendado
EG
Elizabeth G.
Washington
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/14/2014
cliente verificadoCliente Verificado
Categoría: Collision
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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