Scott said he could not say if he was completely satisfied with the business's communication because when he left messages for his advisor he did not receive any calls back. He said he spoke with a manager and after their conversation the communication between him and his advisor improved.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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