As a Customer Service Consultant, I constantly speak of the 'Two Dimensions of Quality', being the realms of the Personal and the Practical. In all that they do, the staff of P.C.C. imbue their work with that magic combination of excellent and personal service, which makes it a pleasure to do business with them.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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