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SureCritic / Mantenimiento de automóviles / Phils Automotive
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Phils Automotive

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(154 Reseñas)
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Detalles de la Puntuación

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™

Detalles del Negocio

Acerca de

We specialize in complete vehicle diagnostics and repair.
24-hour roadside assistance We specialize in complete vehicle diagnostics and repair.
24-hour roadside assistance

Categorías
Mantenimiento de automóviles, Taller de reparaciones, Mantenimiento del coche
Contacto
(315) 524-8129
Closed
Horario del Negocio

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1364 Route 104 Ontario, NY 14519-8936
Obtener Direcciones
Reseñas de Phils Automotive 's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(154 Reseñas)
Escribir una Reseña
Reseñas Recientes
LB
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Lawrence B.
Troy, NY
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/25/2021
Lost keys
My 2011 Chevy Cruze was picked up on 3/21/2021 from an auto accident seen, keys were given to the tow truck driver and now they are missing? How in the sweet lord do you lose a set of keys so that the owner os said vehicle can gain access to the trunk... I lost a pair of jumper cables and a coat that was given to me by a dear friend of mine... that coat is I’ll replaceable.... as it used to belong to my friends husband.
Not a happy camper here
Plus I was asked to call an hour before going to lot meeting for 10am then became 10:35 am..... how do you make customers wait for you? Not very good business if you ask me
No Recomendado
SB
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Scott B.
Ontario, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2016
Honest! Trustworthy! Hard to come by these days!!!
Have been going there for a few years now and have always had great honest service! I had them do service and the part went bad within the year warranty and they replaced the part for free, not even knowing the part was bad. That's how you stay in business and get repeated loyal costumers!!!
Recomendado
SP
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STEVE P.
Sodus Point, NY
Toyota Camry
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/08/2015
cliente verificadoCliente Verificado
Emergency Repair Service
They were awesome, my car had several tail lights out. I brought the car there, thinking that it was an electrical problem. It was just that several bulbs had gone out on the car. The got me right in and right out. They were wonderful
Recomendado
SL
Stephen L.
Ontario, NY
Ford Five Hundred
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/23/2015
cliente verificadoCliente Verificado
Categoría: Service
Stephen said this business was very informative and professional.
Recomendado
TL
TJ L.
New York
Pontiac Grand Am
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/22/2015
cliente verificadoCliente Verificado
Categoría: Service
TJ said this business is pretty good and they have good customer service.
Recomendado
DM
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DANIEL P M.
Webster, NY
Toyota RAV4
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/18/2015
cliente verificadoCliente Verificado
I have been a loyal customer for 30 yrs. They are upfront and honest with you and I like that
This time I went for my synthetic oil change and as I was paying for that service they said my windshield washer fluid was low and added some to top it off, charging $2.99/gal. I was not appreciative of that because I did not ask for that (I have a lot of it at home to fill my own) and when professionals think they're doing YOU a favor and charge you, it is NOT a favor. Water is cheap I realize, and if you'd like to reward me at that time for my service to you, then I'd say fill it as a thank you and not an extra. I actually felt violated. Just have to be aware of saying 'not anything extra please' at the next visit. I like giving to people and thought how nice it would have been if they didn't add the extra couple dollar onto my bill. Customer relations is a huge plus in my book
Recomendado
Mike C. de Phils Automotive respondió el 10/23/2015 07:47 AM

Thank you for your time, we appreciate your input.  We will take this suggestion into consideration. We appreciate your years of loyalty.

EC
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ERNEST C.
Webster, NY
Jeep Grand Cherokee
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/16/2015
cliente verificadoCliente Verificado
Hitch Installation
Phil's continue to do a great job!
Recomendado
JF
Jack F.
Ontario, NY
Ford Fusion
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/16/2015
cliente verificadoCliente Verificado
Categoría: Service
Jack said they did a great job. He always recommends them to his friends.
Recomendado
DC
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DAVE C.
Walworth, NY
Jeep Cherokee
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/14/2015
cliente verificadoCliente Verificado
Phil's
As always, the team at Phil's never ceases to amaze with their GREAT customer service!!
Recomendado
MS
Michael S.
New York
Kia Sorento
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/13/2015
cliente verificadoCliente Verificado
Categoría: Service
Michael said all of his family uses this business. They always do what they are asked and they are prompt.
Recomendado
JS
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JILL S.
Chevrolet Impala
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/08/2015
cliente verificadoCliente Verificado
car maintenance
friendly professional helpful
Recomendado
DL
Doris L.
Webster, NY
Chevrolet Impala
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/08/2015
cliente verificadoCliente Verificado
Categoría: Service
Doris said this business is honest, friendly and courteous. They do a good job.
Recomendado
GM
Glenn M.
New York
Cadillac DeVille
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/08/2015
cliente verificadoCliente Verificado
Categoría: Service
Spoke with Scott. He said this business completed everything to his satisfaction.
Recomendado
LP
Lakshman P.
Rochester, NY
Toyota Sienna
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/08/2015
cliente verificadoCliente Verificado
Categoría: Service
Spoke with Connie. She said they were satisfied with the service the business provides. They are very accommodating.
Recomendado
TS
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TODD S.
Ontario, NY
Nissan Pathfinder
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/02/2015
cliente verificadoCliente Verificado
awesome customer service and work
always amazing and very friendly
Recomendado
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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