The salesman was very polite and eager to get the car I was wanting. I advised the price that I was looking for and the SE Santa Cruz was perfect. We went to his desk and he asked about down payment and where I would like to be in payment. We discussed trade in vehicle value I was wanting. NO TIME did he ever tell me that someone above him was marking the price up $4000.
Also the price of trade in was lower that what I wanted but he never discussed that.

JAY E. de Patriot Hyundai respondió el 01/31/2022 05:32 AM

Thank you for your feedback. We are fully committed to customer satisfacation. Communication is key in every deal and it looks like we failed in this instance. Please reach out to Casey Bierman our General Sales Manager @ 918-333-8010 to discuss what we can do to enusre you are a satisfied customer.

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