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Hyundai of Paramus

Puntuación Promedio
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(3,420 Reseñas)
57

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
Reseña Original
Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5
304
Total de ReScores
4.7
Promedio de ReScores
57
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Hyundai of Paramus is conveniently located in Paramus, NJ. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Hyundai of Paramus’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Hyundai of Paramus is conveniently located in Paramus, NJ. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Hyundai of Paramus’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(201) 845-0701

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
234 NJ-4 Paramus, NJ 07652
Reseñas de Departamento de servicio's
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(3,420 Reseñas)

DC
gravatar
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
01/30/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Not carrying for their customers.
My experience was very unpleasant, probably due to my mistake to take my car to this dealer on a snowstorm day.
The car was scheduled for a recall. The dealer could not provide transportation because of a 10 miles distance.
They closed the service at 2 pm because of snowstorm, and called me at noon to pick up the car. I asked them to leave the car in the parking lot, as I had a spare key, and they agreed.

Shortly, they did not. The sales department was still open but could not open the garage door, and they asked me to leave the building because they will close. They declined my request for a loaner and told me to walk on highway 4 in the middle of the snowstorm at single digit temperatures to get to a bus station. It took me 3 hours to arrive home, while my child was waiting for me to come home.
Best luck with them.
No Recomendado
Gerente de Hyundai of Paramus respondió el 02/03/2014 08:34 AM

Hello Mr. Calbaza,

My name is Heather and I am the Customer Relations Manager at Hyundai of Paramus.  I apologize for the inconvenience our service department caused to you.  I would like to offer you a credit at our service department for your troubles.  Please contact me directly so we can speak further.

Best,

Heather C.
Business Development Manager
201-845-0700 extension 1027

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.