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Hyundai of Paramus

Puntuación Promedio
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(3,420 Reseñas)
57

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
Reseña Original
Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5
304
Total de ReScores
4.7
Promedio de ReScores
57
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Hyundai of Paramus is conveniently located in Paramus, NJ. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Hyundai of Paramus’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Hyundai of Paramus is conveniently located in Paramus, NJ. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Hyundai of Paramus’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(201) 845-0701

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
234 NJ-4 Paramus, NJ 07652
Reseñas de Departamento de servicio's
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(3,420 Reseñas)

MF
gravatar
MITCHELL F.
Ridgefield Park, NJ
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
01/17/2014
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Lost my MPG odometer inspection
Went here to have my odometer inspected for Hyundai's MPG program. (Remember how a few years ago, Hyundai was caught lying about the MPG of its vehicles? They agreed to give a gas rebate to people who bought them, and this program required you to get your mileage inspected.)

They were quick to inspect it. I got a bad feeling- like they weren't even taking this seriously, and that it might not get sent in. So I asked for a receipt, documenting that the mileage was inspected. A few weeks later, I got an email from Hyundai telling me that I still needed to get my mileage checked. After dealing with them on the phone and through email, they told me that Paramus Hyundai said it had no record of my inspection. Luckily I kept the receipt that documented that this inspection happened.

While waiting for the inspection, I visited the showroom. I saw a salesperson yelling at a female customer, and he shouted curses at her.

I bought my Hyundai at a different Hyundai dealership that was further from where I live. It agreed to give me a better price than Paramus Hyundai, and was more friendly.

I would only return here for free MPG inspections, and make sure to get a receipt and document your visits.
No Recomendado
Gerente de Hyundai of Paramus respondió el 01/17/2014 10:34 AM

Hello, my name is Heather and I am the Customer Relations Manager for Hyundai of Paramus.  Customer Service is extremely important to me.  Please contact me directly so we can speak about your service experience.  My direct phone number is 201-845-0700 extension 1027 and I am in the office Monday-Friday 9:5pm.


Best Regards,

Heather

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.