The mechanic knew right away what was wrong with my car and ordered the part. The receptionist called to let me know when the part would be in and when my car would be ready as well as giving me the price which was about the same as I was quoted.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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