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Alexander Hyundai of Oxnard

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(1,667 Reseñas)
67

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
Reseña Original
Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5
123
Total de ReScores
4.5
Promedio de ReScores
67
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Oxnard Hyundai is conveniently located in Oxnard, CA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Oxnard Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Oxnard Hyundai is conveniently located in Oxnard, CA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Oxnard Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(805) 751-4680

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
1600 Auto Center Drive Oxnard, CA 93036
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(1,667 Reseñas)

RO
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Robert O.
Ojai, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2023
10
Categoría: Service
Solid, Responsive, and Considerate Customer Support
On my way home from the gym, after making a stop, I experienced a dead battery on my 19,000+ mile Kona EV. I was in Oak View where I had the battery jump started, and headed nonstop to the Service Dept in Oxnard----not a trip I ever expected to make that or any other day. I was still in my gym clothes. At the service dept. I explained what happened to customer service rep Rolando Reyes, who told me that because they were a bit shorthanded and it was time--I would have a fair wait ahead of me. I asked him if there was anyplace I could buy some food for lunch---and he offered to drive me to a closeby Subway to buy food for lunch. His going out of his way and giving up part of his lunch hour to help me out this way was a very special example of above and beyond customer service extraordinaire!...And after the battery was tested and ultimately failed service manager J.J. Delgado authorized installation of a new battery, and I was finally able to drive home to Ojai. So thanks to Rolando and J.J. what could have turned to have been a total ordeal---was resolved with courtesy, efficiency AND kindness! These are really good guys!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.