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SureCritic / Reparación de automóviles / Ormond Fine Import Autos
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Ormond Fine Import Autos

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(85 Reseñas)
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Detalles de la Puntuación

5 stars
87%
4 stars
4%
3 stars
2%
2 stars
<1%
1 star
5%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™

Detalles del Negocio

Acerca de

Our Goal is simple! We would like to help you discover the pure joy of driving a superior quality, pre-owned, Mercedes- Benz, BMW, Jaguar or other luxury automobiles.

From the time you enter our showroom or web-site, and throughout the life of your vehicle, we'll do whatever it takes to make your Our Goal is simple! We would like to help you discover the pure joy of driving a superior quality, pre-owned, Mercedes- Benz, BMW, Jaguar or other luxury automobiles.

From the time you enter our showroom or web-site, and throughout the life of your vehicle, we'll do whatever it takes to make your driving experience a pleasurable one! ...more

Categorías
Reparación de automóviles, Concesionario de coches, Cambio de aceite
Contacto
(386) 672-2474
Open
Horario del Negocio

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
82 N Yonge St Ormond Beach, FL 32174-4539
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Reseñas de Ormond Fine Import Autos'
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(85 Reseñas)
Escribir una Reseña
Reseñas Recientes
CL
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Christina L.
Palm Coast, FL
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/15/2020
Crooks
I purchased a 2007 Toyota FJ cruiser from them on 4/17/20. The first payment was due on 5/17/20 and I was in the process of moving and lost the paperwork. I was awaiting the paperwork to come in from the finance company and was late. without any call or mail from them, on June 4 the auto dealer purchased the car back from the financing company Westlake Financial. I contacted the dealership to find out who to pay my first payment to and the general manager told me she would give me the info the next morning and she repossessed that night. I called them multiple times to try and make a payment arrangement and told them also that I would pay it off but they said that that opportunity was gone. They never told me when they were going resell it or give me an opportunity to make payment arrangements which is required by law. The car is now up for sale and I still have not heard from them. There are also a number of things that were stolen out of the car and they will not return them. I am on disability because of rheumatoid arthritis and the $6,500 I put down on the car was all the money I have. Now I have no money to buy a used car and I am unable to afford a new one. I have tried and tried to work this out with them. They refuse and of course they would because they made a lot of money. I only had about $5,300 financed so I put a down payment on it that was more than what I financed. All of this during a pandemic! They are crooks!
No Recomendado
TS
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TYEMA S.
Daytona Beach, FL
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
05/06/2020
Very rude and unprofessional
I'm sure the first thing "tiny" will respond to this review is "buyers remorse" of course. He will.. but here's my review anyhow. I purchase a 2012 van. Paid in full. Had it for only 45 days Still haven't received my tag or title. After a week or 2 of driving it .. notice funny sounds and whatnot. Took it in .. he said he can fix what the issue is . No charge to me cuz it's still under warranty. . He also said he would call me when it's time to bring it in to be fixed..I waited.. then on a Thursdays I notice the car was over heating. I instantly called him he said dont drive it.. tow it in so he can check it out. I couldn't get it towed. After leaveing my car on the side of road for 24 hours. I had no choice to drive into his shop. Which was on a Friday.. when I dropped it off he said he will have someone look at it on Monday.. Cool no sweat . Right?. Saturday. Sunday Ok so here comes Monday.. no call.. then Tuesday morning I get a call from Parker saying my car is ready.. I can pick it up. I get there and Bam!!!! She says ok its 487 dollars.. I asked her for what?. She's says for water pump and thermostat. O...k.. . How can 4 days pass and nonone calls to let me know what and why it was over heating and what the price would be . She said Tiny will call me when he gets there.. went home and waited... no call. So the next day I called him... yes I called him .. he answers lol and says did u get my text? First off what kind of mechanic sends a text. And No I never got a text.. I never got a phone call.. so now when I finally talk to him.. he says that he will take the parts off and sombody else can fix it. Then proceeds to hang the phone on me. So every time I call back .. he does not answer. He is still holding my car. My thing is this. Nothing in life is free. Duh we all know that. But if u knew that I needed a water pump and thermostat why wouldn't someone call me to let me know. It's not about the 487
. It's the respect that they never gave me. I really don't trust them at this point.. Parker or Tiny.. now he says he will work out a payment plan after having my father call. I guess if ur a woman . They will take advantage. And especially if u are black. Smh it's sad. I understand the world is going thru a hard time due to covid19. And alot of businesses aren't doing to good...right is right.. wrong is wrong. I WILL JUST PRAY FOR THIS SITUATION.
No Recomendado
BR
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BILL R.
Ormond Beach, FL
Mercedes-Benz SL-Class
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/27/2018
cliente verificadoCliente Verificado
These guys are the best!
They do the required work at a minimum cost. No hassles, no up selling.
Recomendado
WC
W.g. C.
Ormond Beach, FL
Jaguar S-TYPE
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/25/2018
cliente verificadoCliente Verificado
Categoría: Service
WG said his problem is taken care of and everything is fine.
Recomendado
RM
Richard M.
Palm Coast, FL
Mercedes-Benz C230
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/24/2018
cliente verificadoCliente Verificado
Categoría: Service
Richard said the business did a good job and took care of his issue without any problems.
Recomendado
GC
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Gloria C.
Ormond Beach, FL
BMW 3 Series
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/21/2018
cliente verificadoCliente Verificado
Great And Friendly Service
They are not only friendly, but quite knowledgeable. Service was great. They even drove me home.
Recomendado
CM
Chick M.
New Smyrna Beach, FL
Ford Edge
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/13/2018
cliente verificadoCliente Verificado
Categoría: Service
Chick said the service was good. The employees were informative. They provided prompt service.
Recomendado
WK
Wally K.
Pt Orange, FL
Cadillac Seville
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/13/2018
cliente verificadoCliente Verificado
Categoría: Service
Wally said everything worked out fine.
Recomendado
SE
Spencer E.
Deland, FL
Suzuki Forenza
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/12/2018
cliente verificadoCliente Verificado
Categoría: Service
Spencer said that the place had excellent service, they were professional and good to do business with.
Recomendado
JC
John C.
Palm Coast, FL
Porsche Boxster
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/05/2018
cliente verificadoCliente Verificado
Categoría: Service
John said that he is a return customer to this business and he recommends them.
Recomendado
WN
William N.
Daytona Beach, FL
Porsche 911 Carrera
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/27/2018
cliente verificadoCliente Verificado
Categoría: Service
William said the business provided quick service.
Recomendado
NS
gravatar
Nicki S.
Palm Coast, FL
Kia Soul
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/25/2018
cliente verificadoCliente Verificado
Ormond Fine Imports
I am so grateful to Tiny and David for getting my headlights working and me back on the road! They were friendly, knowledgeable and got me the best parts pricing!
Recomendado
PB
Paul B.
Ormond Beach, FL
BMW Z3
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/24/2018
cliente verificadoCliente Verificado
Categoría: Service
Paul said the employees were honest. They were intuitive of his service needs. They informed him of the needed work. They provided good service.
Recomendado
BV
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Brandon V.
Ormond Beach, FL
BMW 3 Series
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/20/2018
cliente verificadoCliente Verificado
Great customer service!
They got me in right away! Took care of my car well! Little high on the labor but well worth it with the New tech David. He will be the only one working on my bmw for now on!
Recomendado
DP
Don P.
New Smyrna Beach, FL
Mercedes-Benz SLS AMG
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/19/2018
cliente verificadoCliente Verificado
Categoría: Service
Don said he was overcharged for the service. They changed the thermostat, it took 40 minutes and they charged him $230 for labor and $23 for a gallon of coolant .
No Recomendado
Tiny A. de Ormond Fine Import Autos respondió el 09/20/2018 02:33 PM
I talked to Don today, I explained that we charge by Mitchell flat rate which is an industry standard. Our labor rate is $98 per hour. Our mechanics are specialist that have tens of thousands of dollars in specialty tools for these cars. It makes their job easier and more proficient. They work by book time which most every shop uses. The antifreeze is Mercedes brand that costs us $22.95 per gallon. The average cost for a Mercedes-Benz AMG thermostat replacement is between $344 and $921. We are below the industry average. Hopefully he understands now!
If the job took 5 hours would he want to pay the extra 2.8 hours? :)
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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