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SureCritic / Opeka Auto Repair - McMurray
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Opeka Auto Repair - McMurray

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(13 Reseñas)
75
Escribir una Reseña

Detalles de la Puntuación

5 stars
82%
4 stars
7%
3 stars
4%
2 stars
<1%
1 star
4%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
1
Total de ReScores™
3.0
Promedio de ReScores™
75
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Contacto
(724) 941-6608
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
440 Valley Brook Rd McMurray, PA 15317-3340
Obtener Direcciones
Reseñas de Opeka Auto Repair - McMurray's
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(13 Reseñas)
Escribir una Reseña
Reseñas Recientes
TH
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Timothy H.
Subaru Crosstrek
ReScore Reseña™
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
08/26/2024
cliente verificadoCliente Verificado
7
Very good experience all together, tho, not thrilled w/ amount of time taken to complete work.
Overall, good experience repair job looks great awesome staff, however it took a lot longer to complete work than originally estimated. Was not that fond w/ this for at drop off I was informed that they anticipated it would take a week and one day to complete and it ended up taking 3 weeks and 1 day.
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
08/25/2024
5
Everything about it was awesome and staff were very sweet and friendly, except for it taking much longer for work to be complete than estimated time for it to be so in the first place.
Same as written above
Bill M. de Opeka Auto Repair - McMurray respondió el 08/26/2024 05:41 AM

Hello Timothy, Thank you for sharing your experience with us. We value your feedback and take it seriously. If there's anything specific we could do to further improve your visit next time, please don't hesitate to let us know. Your satisfaction is our priority, and we hope to serve you even better in the future. Best regards, Opeka Auto Repair - McMurray

Bill M. de Opeka Auto Repair - McMurray respondió el 08/26/2024 06:32 AM

Good morning, there are out of our control to include the customers' insurance company writing a poor estimate of record. Our timeline was based off the estimate provided by the insurance company and after our 100% disassembly, there were 27 more hours of repair added and parts that needed to be ordered, and all of this needed to be authorized by the insurance company.  

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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