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SureCritic / Opeka Auto Repair - McMurray
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Opeka Auto Repair - McMurray

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(12 Reseñas)
71
Escribir una Reseña

Detalles de la Puntuación

5 stars
80%
4 stars
8%
3 stars
5%
2 stars
<1%
1 star
5%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
1
Total de ReScores™
3.0
Promedio de ReScores™
71
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Contacto
(724) 941-6608
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
440 Valley Brook Rd McMurray, PA 15317-3340
Obtener Direcciones
Reseñas de Opeka Auto Repair - McMurray's
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(12 Reseñas)
Escribir una Reseña
Reseñas Recientes
GC
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Gordon C.
SUBA Ascent Touring w/7-Passenger Seating
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/15/2025
cliente verificadoCliente Verificado
10
Outstanding Auto Repair Company
At the recommendation of my Subaru dealer, I had Opeka Auto Repair do the repair work on my Subaru Ascent. It was sideswiped, by a hit and run driver in a hotel parking lot so I had to cover the costs. Opeka provided two repair options, trying the least expensive one first…suction dent repair, which was successful. The workmanship is outstanding
JC
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Joyce C.
Subaru Legacy
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/07/2024
cliente verificadoCliente Verificado
10
Everyone was very nice professional and helpful
Everyone was very nice professional and helpful
TH
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Timothy H.
Subaru Crosstrek
ReScore Reseña™
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
08/26/2024
cliente verificadoCliente Verificado
7
Very good experience all together, tho, not thrilled w/ amount of time taken to complete work.
Overall, good experience repair job looks great awesome staff, however it took a lot longer to complete work than originally estimated. Was not that fond w/ this for at drop off I was informed that they anticipated it would take a week and one day to complete and it ended up taking 3 weeks and 1 day.
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
08/25/2024
5
Everything about it was awesome and staff were very sweet and friendly, except for it taking much longer for work to be complete than estimated time for it to be so in the first place.
Same as written above
Bill M. de Opeka Auto Repair - McMurray respondió el 08/26/2024 05:41 AM

Hello Timothy, Thank you for sharing your experience with us. We value your feedback and take it seriously. If there's anything specific we could do to further improve your visit next time, please don't hesitate to let us know. Your satisfaction is our priority, and we hope to serve you even better in the future. Best regards, Opeka Auto Repair - McMurray

Bill M. de Opeka Auto Repair - McMurray respondió el 08/26/2024 06:32 AM

Good morning, there are out of our control to include the customers' insurance company writing a poor estimate of record. Our timeline was based off the estimate provided by the insurance company and after our 100% disassembly, there were 27 more hours of repair added and parts that needed to be ordered, and all of this needed to be authorized by the insurance company.  

CC
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Clayton C.
SUBA Legacy Limited w/Continuously Variable Transmissio
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/09/2024
cliente verificadoCliente Verificado
0
I will not go back to Opeka
Lack of communication at first. Took way too long. Not quality repairs. I have a brand new car and it is not the same since they did not calibrate my headlights correctly. From the initial meeting until completion was well over 2 months.
RP
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Rick P.
SUBA Forester Touring w/Continuously Variable Transmiss
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/14/2023
cliente verificadoCliente Verificado
10
Compassionate and thorough
They kept me informed through the entire process and the repairs are stellar.
Bill M. de Opeka Auto Repair - McMurray respondió el 01/03/2024 11:23 AM

Mr & Mrs Pietzak, Thank you so very much for the kind words. It means the world to us that you trusted us w your brand new Subaru, especially being new customers. We hope your enjoying it now! Thank you for providing feed back we can share with our team & customers as well. If you need anyhting moving forward please let us know! Otheriwse stay safe. Thank you agian. Happy New Year to You & Yours. 

SM
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Samantha M.
Bridgeville, PA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/04/2023
0
Poor quality collision repair
I brought my car to OPEKA based on great reviews. My car was backed into while I was parked, so this was through an insurance claim. After 2 weeks in the ship, my car was ready. However, immediately I noticed the spoiler was not on properly and it was scraped up! They said they would replace that. Then, I get home and notice the ORANGE PEEL where they repainted the quarter panels! It looks horrible, and totally noticeable. Then I looked closer and found so many chips in the new paint. The tail light was also sticking out as well. I'm horrified that this passed their final inspection and I'm wondering if all these great reviews are just robots?! I'll be speaking to their manager tomorrow, since I noticed this all at 4pm
Bill M. de Opeka Auto Repair - McMurray respondió el 10/31/2023 10:30 AM

Good afternoon, Mrs. Maize
I am aware there was some issues with the past repair, and understand they have been resolved to your satisfaction?
If you have any questions, feel free to contact us. 
Bill

SH
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Susan H.
SUBA Forester Premium w/Continuously Variable Transmiss
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/12/2023
cliente verificadoCliente Verificado
10
Good workers and a nice company to deal with
I have been to them for a major repair and a tiny repair. Both were done very nicely. It took a little time but that's because so many other people also like dealing with them
RN
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Randy N.
SUBA Ascent Premium w/7-Passenger Seating
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
07/17/2023
cliente verificadoCliente Verificado
6
Randy
Great repair shop do excellant work. Scheduling a date to bring it in for the repair i thought was lagging waited almost 2 months to drop vehicle off and no parts were on backorder. Otherwise great repair shop.
Bill M. de Opeka Auto Repair - McMurray respondió el 07/18/2023 05:11 AM

Opeka Auto Repair is committed to all of our customer's reguardless of make or model. All of our customer's have a choice to where they get their vehicle repaired, we have a back log of 6-8 weeks because we do things right the first time. This review of 4 stars is inaccurate of our repairs to this customer's vehicle. Scheduling is not a repair but a secured sopt to get repairs started. 

DH
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Dennis H.
SUBA Legacy Sport
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2023
cliente verificadoCliente Verificado
10
na
na
Bill M. de Opeka Auto Repair - McMurray respondió el 07/20/2023 05:51 AM

Hi Dennis .... Thank you for your review. We appreciate your business and please reach out if you ever need anything in the future. From all of us at Opeka Auto Repair we thank you!!

CS
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Craig S.
SUBA Legacy Limited
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/25/2023
cliente verificadoCliente Verificado
10
Excellent
Excellent
Bill M. de Opeka Auto Repair - McMurray respondió el 07/20/2023 06:04 AM

Hello Craig.....Thank you so much for your review. We appreciate your loyal business and thank you from all of us at Opeka Auto Repair.

KM
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Kyle M.
SUBA Forester Limited w/Continuously Variable Transmiss
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2023
cliente verificadoCliente Verificado
10
Outstanding Customer Service
All interactions with the staff were excellent. No matter what the issue, they were there to help and provide useful insight in resolving any issues along the way. The care was cleaner then how I left it. Would choose them again without hesitation.
PS
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Penny S.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/31/2022
cliente verificadoCliente Verificado
10
Great service and communication
It was a pleasure working with Opeka. The repair job was excellent, communication was great and service was excellent. I would definitely use them again!!
Mostrando todos 12 Reseña
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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