0 star service. HIGHLY RECOMMEND TO ANYONE LOOKING FOR SERVICE TO STAY AWAY FROM THIS PLACE. I TOOK THE DAY OFF AND MADE AN APPOINTMENT AND WHEN I WENT TO MY APPOINTMENT THE LADY SAID THERE WOULD BE A $100 charge JUST TO LOOK AT THE CAR. NOONE TELLS YOU THAT WHEN YOU MAKE THE APPOINTMENT. She went back to talk to some so called general manager and he asks how can he help and make me happy. I said you already know the answer to that question. After some back and forth arguing I said whatever just fix the blower. About 1 hour later I get a phone call and they tell me to pickup the vehicle and they refused to work on it. So anyways long story short. There are plenty of other places to go where they value you as a customer. My lawyer will be contacting them as I took the day off to have this done
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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