Northtown Hyundai, located in Amherst, NY, provides service to the Buffalo and Amherst areas. Quality of Customer Interaction is important to us, whether we are assisting you with a new vehicle purchase, or providing maintenance or repair services for the vehicle you already love. Call or visit our website to schedule an appointment Northtown Hyundai, located in Amherst, NY, provides service to the Buffalo and Amherst areas. Quality of Customer Interaction is important to us, whether we are assisting you with a new vehicle purchase, or providing maintenance or repair services for the vehicle you already love. Call or visit our website to schedule an appointment today! ...more
Service department, not so much. A month out for service on a car still under warranty ( 5000 miles). Went there and asked if something can be done otherwise ( loaner, rental) they tell me they will have a manager call me. That never happened. Can't get ahold of them AT ALL! Keep getting put on hold, I waited 45 mins this last time and gave up. I was dealing with this nonsense for a week.
So we have a dead vehicle with 5000 miles on it that can't be serviced for a month...wow!
I called the dealership in Grand Island...they said have it towed right in!!
That is who will be getting my business going forward.
Northtown, you got too big to handle your own selves.
Northtown Sales...wonderful.