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Jared O.

Gentry, AR

06/20/2025

Categoría: Service

Deal or no deal

Was working with Billy to get a deal on a Passat, after having another deal fall through last week on the exact same model I was happy to get one done. I had my credit app run, got my interest rate and monthly payments squared away and was told he was going to work on the pricing a little bit for me and to call back for final numbers. Tried to call Thursday and was told they were too busy to talk. Finally got a hold of them Friday, only to be told the car had been sold. And asked if I wanted to go with a Cadillac instead. I appreciate the fact that Billy was working on a deal with me but the end results was still a car that I thought we were closing in on a deal on was sold by the time they told me to call back and finish the deal. i appreciate billy working on it and don't want it to sound like sour grapes, but there is a level of communication that I think wasn't there that should have been. I normally don't do this but I also want to shout out Logan, their finance guy, who told me he'd pulled strings with a friend he has at Ally Bank to get my interest changed to something much lower than it should have been

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