Meriden Hyundai is conveniently located in Meriden, CT. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Meriden Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Meriden Hyundai is conveniently located in Meriden, CT. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Meriden Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.
They didn’t update me at all during this whole process. At one point, they had my car back for 2 days and never called me. I had to call them after tracking my own car through the app. I asked when they were going to call me and let me know I could come pick it up, and they had no response.
After going to pick my car up for the second time, it was somehow worse than the first time. The service Manager, Bub Dowd, offered to repaint the bumper for a third time, I left my car there for the GM, Harold Oliver, to get involved. I was told on a Friday that Harold Oliver wasn’t available, and he would reach out to me. I emailed him on Monday, and he didn’t respond to multiple messages. After several emails and a voicemail, they got back to me on Friday. Now they’ve had my car (that I’m still making monthly payments on) for an additional week. I went in to meet with Tod Moynihan and Harold Oliver. Not only did they refuse to do anything, they had the audacity to yell at me. Tod actually leaned across his desk, raised his hands and yelled in my face. This after breaking my car during a radiator fix, holding on to it for 2+ months, diminishing the value of my car by making it look like it was fixed from a front end collision, and not communicating with me. Tod said the $150 offer the sales manager gave me was fair. Mind you their labor rate is $156/hr, so the compensation for them damaging my property doesn't even cover the cost of 1 hour of labor for a future service.
Tod ended up throwing me out of his office for simply trying to have a conversation with him and even threatening to call the police. The scum bags even went as far as to bump into my brother in law and claim, "he pushed me" and start something that way.
PLEASE PLEASE PLEASE DO NOT BRING YOUR VEHICLE TO THIS DEALERSHIP! They truly DO NOT care about their customers and throughout this process tried brushing me off hoping I would just go away, probably because I am a female. The ownership is disgusting, and it really does trickle down to the management level.