Read before you buy
I purchased a 2023 GLC300 brand new from this dealership. For over a year and a half I had a loud bang coming from my breaks. I was told it was a design flaw and that they can do nothing about it. How can a premium brand or any brand feel it is ok for a new car owner to have this issue. I will have to hear a loud bang every time I initially move my car. They are ok with this. They told me all there cars do that now. So, I caution you to get in writing that this issue is has been fixed in your new model. If you can't get that I would not buy the car. It is crazy that they don't care.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
I purchased a 2023 GLC300 brand new from this dealership. For over a year and a half I had a loud bang coming from my breaks. I was told it was a design flaw and that they can do nothing about it. How can a premium brand or any brand feel it is ok for a new car owner to have this issue. I will have to hear a loud bang every time I initially move my car. They are ok with this. They told me all there cars do that now. So, I caution you to get in writing that this issue is has been fixed in your new model. If you can't get that I would not buy the car. It is crazy that they don't care.