Large selection of New Chevrolet vehicles and a wide variety of pre-owned vehicles with a friendly, knowledgable staff. Exceptional Service Department and Body Shop. Remember, We Sell Chevys For Less! Large selection of New Chevrolet vehicles and a wide variety of pre-owned vehicles with a friendly, knowledgable staff. Exceptional Service Department and Body Shop. Remember, We Sell Chevys For Less!
Large selection of New Chevrolet vehicles and a wide variety of pre-owned vehicles with a friendly, knowledgable staff. Exceptional Service Department and Body Shop. Remember, We Sell Chevys For Less! Large selection of New Chevrolet vehicles and a wide variety of pre-owned vehicles with a friendly, knowledgable staff. Exceptional Service Department and Body Shop. Remember, We Sell Chevys For Less!
Large selection of New Chevrolet vehicles and a wide variety of pre-owned vehicles with a friendly, knowledgable staff. Exceptional Service Department and Body Shop. Remember, We Sell Chevys For Less! Large selection of New Chevrolet vehicles and a wide variety of pre-owned vehicles with a friendly, knowledgable staff. Exceptional Service Department and Body Shop. Remember, We Sell Chevys For Less!
As of September 2024 it was acquired by Hessert chevy but my experience started when it still was Mall Chevrolet and continued after acquisition with pretty much the same charm and pain.
I purchased a Colorado truck at 8/24/24. They did not give me any discounts (so do not believe sales people calling and saying they will offer a best price). I paid full MSRP. I paid all processing fees etc. But they did not order my permanent license tag until 9/17/2024. Kaisha who was responsible told me that it was because .... "she got a little bit behind..."
So my temp tag had expired. I felt it is going to happen and called them 6 times to alert starting from 9/8/2024. Called salesperson Jim Borgmann six times to remind about that a license tag is due. He did not do anything.
I am single father, I have to drive my kid to and from school every day. How can I do this without car being registered? Kaisha from Hessert Chevrollet told me that they will not pay for a rental car. She suggested to keep driving my unregistered truck and collect tickets that they later will pay. Sure things a law abiding citizen like me will never do. She also told me that I have to come in a few days and pick up my license plate. No they will not deliver it to me. I have to come and pick it. My rental does not allow to drive out of state. She doesn't care.
On a side not they late paid my trade-in on 9/18/2024 (3+ weeks after they had to do this), what forced me to do one extra payment to the prior lender.
During sales process they tried to take advantage of me when offering financing. They claimed that interest rate is more than 6% before I showed an email from another dealer telling that 60m rate is 4.2% for all colorado trucks as per GM financials. Then they said - nevermind, 4.2% it is ...
To get help I called General Motors support line. Unfortunately attitude of GM support is not much different than attitude of this dealer. Receptionist told me that GM does not help customers with dealers related issue. So I am in this on my own.
Another interesting thing about buyers experience. GM sold me On-Star internet service claiming it goes with a discount for 15$ a month (activated by phone). But when a bill arrived it happened to be 29.99$ a month, no discount.
A lot of small thing to make me feel like I am dealing with crooks. Real professional, well trained crooks. I owned a lot of cars like Mercedes, Toyota, Mazda but nothing came close to the miserable experience of buying a new Chevrolet.