First time there- I was pleased by the clear explanation of what my car needed & especially by the friendly customer service. Repairs ran behind schedule, but not terribly, & I take that for granted with virtually all auto service; what was unusual was the small discount they gave me for things running late. That stood out. Also, wifi in the waiting area is a plus.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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