I would give this place a -100 if I could! Worst business EVER! I took my car in to have body repair of two doors from an accident and I received the worst service I've ever received from any business in my entire life! I was told by the owner Tony that the repairs were $2000 and 4 days of work. I paid $1000 down and dropped my car off on Thursday January 13th. I was told my car would be ready by Monday or Tuesday of the next week. It was not! When I called Monday I was told that they received the wrong doors & had to reorder and my car would be ready by Wednesday. It was not! I called Wednesday and Tony wasn't in and a worker told me that my car was being worked on but hadn't been finished yet. Thursday I was told Tony wasn't in and my car was being worked on. Friday I was told the same thing. Monday I was told the same. Tuesday as well. By the next Wednesday I had had enough & asked what was going on. This time the same worker told me that Tony wasn't in but my doors had been put on & it only took 2 hours & my car just needed to be painted and would be ready by Thursday morning. When I called Thursday, Tony was back & completely unprofessional. Instead of being apologetic about lying to me, taking my $1000 and having my car for 2 weeks he was really rude, mean & upset! In a very angry yelling tone Tony informed me that EVERYTHING was a lie from beginning to end & that my car had NEVER even been touch & was still sitting outside on the street parked exactly where I had left it 2 weeks ago! Needless to say, I went & got my money back & my car and took it to a real body shop who turned out to be cheaper once they heard this terrible story! I would not suggest this place to anyone!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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