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Lia Hyundai of Hartford

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(1,674 Reseñas)
71
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5
74
Total de ReScores
4.8
Promedio de ReScores
71
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Lia Hyundai of Hartford is located just off Interstate 91 in Hartford, CT. Come see us today and experience our knowledgeable and friendly staff first hand! Call ahead or visit us online to schedule your next service appointment. Lia Hyundai of Hartford is located just off Interstate 91 in Hartford, CT. Come see us today and experience our knowledgeable and friendly staff first hand! Call ahead or visit us online to schedule your next service appointment.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(860) 240-1700

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
20 Jennings Road Hartford, CT 06120
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(1,674 Reseñas)

RR
gravatar
Ray R.
Wethersfield, CT
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/28/2024
1
Categoría: Service
Given the customer service run around
I came informed a scheduled appointment regarding a pain defect issue with my 2017 Sonata that was past its extended warranty, I was then told that there was nothing that they could do and I was reared to call Hyundai directly to see if they could do anything for me. I went home called the number and was given a case number and told to go back to the dealer so that they could review the vehicle which they never did when I was in and in order of Hyundai to make a decision the dealer would have to submit pictures of the issue along with the case number that I was given. When I called back the Lia dealer in Hartford he told me that I would have to go and get 2 estimates from a body shop in order to proceed, I was never given that instruction from the Hyundai help. This has been such a horrible customer service experience and I simply have felt I have been given the runaround for something that is a known defect with the vehicle.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.