Chris said they didn't finish what he needed to be done, but they were very honest and up-front with him because he had another mechanic work on his vehicle for his air conditioning and there was still a leak and it was under warranty. He stated that they referred him back to them to have it completed so that he wouldn't be charged another bill.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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