James L and Kenny V from Lee and Cates arrived on time to replace rollers on our porch sliders. It is so professional to have technicians who call ahead to alert customers that are on their way and then actually arrive on time. They were prepared, explained what they were going to do, and repaired the door. No fuss, no muss. Thanks Ken, James, and Lee and Cates.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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