business image

Leading Edge Auto Body and Mechanical Repair

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(550 Reseñas)
89

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
89
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Leading Edge Auto Body and Mechanical Repair's Team of Dedicated Auto Body Technicians and Mechanical Repair Specialists utilizes the Most Sophisticated computerized digital equipment available to make your car look and run new again. We have earned certified status from some of the Leading Automotive Manufacturers and Organizations in Leading Edge Auto Body and Mechanical Repair's Team of Dedicated Auto Body Technicians and Mechanical Repair Specialists utilizes the Most Sophisticated computerized digital equipment available to make your car look and run new again. We have earned certified status from some of the Leading Automotive Manufacturers and Organizations in the Automotive Industry. This means a far superior result for your vehicle. ...more

Categorías
Reparación de colisiones, Reparación de automóviles, Reparación de automóviles de importación
Contacto
(410) 433-6433

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5807 Falls Rd Baltimore, MD 21209
Reseñas de Leading Edge Auto Body and Mechanical Repair's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(550 Reseñas)

Cliente verificado
Baltimore, MD
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/22/2026
cliente verificadoCliente Verificado
1
Something has Changed for the worse
I have been/was a customer for 30 years and have recommended dozens of customers in the past. However, my recent experience tells me something has changed. Dropped car off night before an 8:00am appointment. After a call about 8:45 asking my ok on fluid and filter changes I waited. In the past communication amazing. This time after not hearing for most of the day I called. Was told the car in front of me had major issue, I was told parts just arrived at 4 pm when I finally called. That is total BS as parts are delivered all day. If there was an issue in the past it was communicated to me...NOT this time. I know why, business has been sold to a dude who apparently does not have the business ideals that Jeff had. What a shame!! The worst part was being lied to as the trust I had in this business and its employees has been seriously eroded. I left the dealer to get these items done by Leading Edge. Looks like back to the dealer! Either way congratulations to Jeff as you are the best!!
Daniel F. de Leading Edge Auto Body and Mechanical Repair respondió el 07/28/2026 07:41 AM

We appreciate your longtime loyalty to Leading Edge, and apologize for our lack of communication and the expreience you had. We understand how frustrating it is when expectations arent met, especially when trusting us for so long. We value your business and the owner would appreciate the opportuniy to discuss the situation and work towards a solution to restore your confidence in our service. Again, please accept our sincere apologies for the frustation and inconvenience this caused. Please reach out anytime at 410-443-6433. 

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.