Leading Edge Auto Body and Mechanical Repair's Team of Dedicated Auto Body Technicians and Mechanical Repair Specialists utilizes the Most Sophisticated computerized digital equipment available to make your car look and run new again. We have earned certified status from some of the Leading Automotive Manufacturers and Organizations in Leading Edge Auto Body and Mechanical Repair's Team of Dedicated Auto Body Technicians and Mechanical Repair Specialists utilizes the Most Sophisticated computerized digital equipment available to make your car look and run new again. We have earned certified status from some of the Leading Automotive Manufacturers and Organizations in the Automotive Industry. This means a far superior result for your vehicle. ...more
Cliente Verificado
A week and a half passed without an update, so I called—only to be met with surprise, as if I was unreasonable for checking in. I was then told the work would take at least two weeks. At the 2.5-week mark, I finally received a call saying that parts had just arrived and work would start the next day. So my car sat there untouched for over two weeks? A week later, I was told it would take another three weeks. The poor communication continued, with conflicting timelines and condescending responses when I simply asked for updates.
In total, my car was with them from September 30th to November 15th—far longer than expected, with little to no proactive communication. That being said, the quality of work is phenomenal. My car looks and feels brand new, and for that, I’m truly grateful. However, the frustrating communication and lack of respect for customer inquiries make it impossible for me to return or recommend this shop. A simple, clear timeline and honest updates would have made all the difference.