Reseñas que incluyen

Key Hyundai 188

Care 158

Oil Change 117

Key 103

Problem 71

Reseñas Recientes

Brittany M.

Saint Augustine, FL

02/17/2025

Categoría: Service

Service

I wish I could give a zero rating. My recent experience at southside key Hyundai was terrible. I took my car in last month to be looked at for oil leaking. My last 3 oil changes I went to, not at Hyundai, were alarming as I had no oil remaining in my car. At the last one, they me to come in halfway and do a top off, which they had to add a lot as there was again no oil in the car. I was not able to get into Hyundai for a while so I bought a large oil container and had to add oil multiple times to avoid driving around with no oil. Just for the record, this is the third Hyundai I have had this problem with. Because of this, I have a lifetime warranty on the engine in my car. I bright it in January 6th and they checked for any leaks to see if that’s where the oil was going. No leaks were found. They stated they wanted to do an oil change and have me come back in 1000 miles and see how much oil is missing. If it was missing oil they wanted to do a combustion chamber cleaning that would cost about $950.00. At the 1000 mile mark, my car had less then low oil. On the dipstick it was dirty and blow the L. I was very worried as I did not want to drive around with no oil. I called Kyle several times to see when I can come in and see if I would need the $950 on arrival. As I am a single mom,I don’t just have that laying around. I never received a return call. My uncle finally spoke with him and we got in for Feb 14th. If I knew then what I known now, I would have done things differently. But I trusted this business as all my business has been with them for the 17 years I have been driving. The location is quite a distance from my house so I thought at this point there is probably no oil left as two days before it was below low. It took over an hour for them to “look” at the dipstick. They came back and told me the oil was fine and completely full. There were no issues. The oil looked like water. No way after driving almost 1500 miles, it the oil clear as water. Not to mention, it was checked two days prior with barely any oil in it. The filled my oil up and tried to tell me the car is fine. Now I have to go to another Hyundai who will actually do their job and I am recording my own videos to document so no one can try this bs again. I wish I would of known how they were ahead of time and I would have made them look with me when I got there and they wouldn’t of been able to screw me over. Its sad they have employees there who do this. And please don’t write me some bs response trying to say no one there would do this. BECAUSE THEY DID. So get your employees in order!!! I have a lot of family members who do business here that will no longer. And if you are reading this, go somewhere that can be trusted. Don’t get screwed over like I did!!

Ver todas las Reseñas

Negocios Cerca de Ti

Lafel's Garage

5.0

(76 Reseñas)

Japanese Auto Specialist