We bought our GV70 about two weeks ago. Sticker price is sucker price, but my wife insisted she wanted this car, and they would not negotiate. Okay, fine. Get to the sales office and not only is sticker price the price, but they are adding a $1700 'paint and interior' protection plan- mandatory. This is important, because when I asked what does it protect, Amanda talked a bunch about interior stains. I wanted to know about exterior paint protection. I was given this big spiel about how it was comparable to a ceramic coating, and how the bugs, tree sap and dirt would just wipe away so easily. I was skeptical. And after ten day of ownership, it was time for its first wash. I detail cars as a side hustle. As soon as the water touched the paint, I knew I had been lied to. There is no additional paint protection: the water did not bead/sheet away, the bugs did not wipe away without chemicals, and a small piece or tree sap had to be removed the traditional way- with rubbing alcohol. They are selling you your factory installed clear-coat for an additional $1700. Please do not be fooled like I was. I have never felt as scammed as I did for this car purchase (and I have been buying cars for 30 years).
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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