Quoted 300, and wound up paying 700, with no phone call and he admitted the ball got dropped and when I told someone that in turn repeated the conversation to Dave, he called me and proceeded to call me a cocksuck! Very professional!
I went there and yes said I thought it was ball joints he called me and told me it was Tyrod. I asked him what the cost was and he said about the same 300. I went to pick my vehicle up and it was almost 700 and was told when they changed the tie rods that as long as they was there, they just changed them. No phone call or anything and then I mentioned it to another person and that person went back and told Dave and I received a personal phone call from Dave. He proceeded to call me.a cocksuck, and would not let me get one word in at all, and hung up and refused to answer his phone when I tried to call him back and then he proceeded to tell me about my daughter who made appointments and did not show up and I told him call her. That is not my problem. She is 22 years old, not very professional and I don’t know any businessman that would call up a customer and call them a cock suck very unprofessional.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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