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Garber H Inc

Puntuación Promedio
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
4.4
(8 Reseñas)
65
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
1
Total de ReScores
4.0
Promedio de ReScores
65
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Contacto
(585) 334-0005
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
3890 W Henrietta Rd Rochester, NY 14623
Reseñas de Garber H Inc's
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
4.4
(8 Reseñas)

RS
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Randy S.
SUBA Forester Wilderness w/Continuously Variable Transm
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/22/2025
cliente verificadoCliente Verificado
8
Made the process easy
Never had to deal with a collusion shop before, initially took my car to a different shop and it raised all kinds of red flags when they started ticking off all these other things they would need to fix, but not to worry, insurance would cover it (for a scratch in the door). Garber was upfront and honest, no red flags when talking to them, good work, decent communication, but they did go beyond the initial time estimate they gave, but again they needed to order some parts/supplies and wait on my insurance. They take pride in their work and are very mindful to do the best job they can. Would definitely use them again, but hopefully I won't ever have to.

RP
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Rosemary P.
SUBA Forester Premium w/Continuously Variable Transmiss
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/04/2024
cliente verificadoCliente Verificado
8
very quick and clean repairs
Very accommodating
Ken B. de Garber H Inc respondió el 11/04/2024 09:46 AM

We appreciate your feedback and are pleased to hear that you found us accommodating. It's always our aim to make your experience as easy and friendly as possible. If there's anything else we can do to add that extra touch, just let us know. We're here to help!


IF
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Illya F.
SUBA Outback Limited w/Continuously Variable Transmissi
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
10/12/2024
cliente verificadoCliente Verificado
0
Dishonest
A very dishonest estimate. Changed completely when insurance was introduced.
Ken B. de Garber H Inc respondió el 10/23/2024 11:35 AM

We appreciate you sharing your experience with us, even if it didn't hit the mark.  That said, there are a few things I would like to identify and respond to.  Your insurance company wrote to replace USED and AFTERMARKET parts to be replaced on your vehicle.  We purchased all new original factory parts and took a finacial loss as those parts are more expensive but, it makes for a better repair of your vehicle.  A minor supplement estimate for items that your insurance company missed was requested which added a few additional days of handling on behalf of your insurance company. The total business repair days with supplemental handling was right on target. Finally, we provided you a free loaner car while your repairs were completed which we have no obligation to do.  We absolutly did the right thing for you and your vehicle.  We apreciate your business very much and hope after reading this you will reconsider writing a new survey.


LK
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Luther K.
SUBA Forester Limited
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2024
cliente verificadoCliente Verificado
9
Great
Very Fast.

JE
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Julia E.
SUBA Crosstrek Hybrid w/Continuously Variable Transmiss
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/26/2024
cliente verificadoCliente Verificado
9
Great service
Adjuster worked with my insurance company when additional work needed to be done following my accident; was also informed of this delay promptly.

DJ
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Douglas J.
SUBA Outback Premium PZEV
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/18/2023
cliente verificadoCliente Verificado
10
Good Experience overall
Garber was easy to work with (estimate, claim paperwork, etc.) because of their relationship with my insurance company. I appreciated that I didn't need an appointment to get the estimate. Even though the repairs took longer than expected, my car is now running fine and the damage from my collision with a deer is completely repaired.

PK
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Patricia K.
SUBA Forester Premium w/Continuously Variable Transmiss
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/18/2023
cliente verificadoCliente Verificado
10
Very pleased
Garber did an excellent job repairing our Subaru! They had pre-ordered the necessary parts so our car was done in one week instead of 2. We were greeted with a friendly gal who had all the paperwork prepared at drop off and pick up! Our car was spotless inside and out at pickup.

MP
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Mark P.
SUBA Outback Limited XT w/Continuously Variable Transmi
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
12/10/2022
cliente verificadoCliente Verificado
6
Slow shop
My repairs took longer than expected.

Mostrando todos 8 Reseña
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.