We service the entire Kansas City Metro Area as a residential and commercial hauling service.We service the entire Kansas City Metro Area as a residential and commercial hauling service.
This company is the biggest piece of SHIT !!!! they are thieves. I called from day one when my car was towed. I have no problem with it getting towed it was blocking traffic but they told me they haven’t billed it out yet to call back Monday so I called back Monday, they said it still wasn’t billed out to call back Tuesday when I called back Tuesday it was billed out and I went to pick it up and those mother’frs charged me for the three days they had it in their lot when it was their fault, they kept putting me off. They are a piece of SHIT company and I’m not done with them yet. That was bullshit Southland Tow you guys suck dick. !!!!!!!!!! ??? and some bitch was in the background yelling. If he’s being belligerent, he could just leave or fuck you lady you’d feel the same way if you got done this way, so y’all can all fuck off !!!! I’m leaving my information, so Southland Tow feel free to get a hold of me !!!!
RS
Ray S.
Raymore, MO
08/08/2023
0
Crooks!
Rude. Unprofessional. Thieves. Drug addicts. Crooks. Con artists. These folks take pleasure in and advantage of your unfortunate situations. They steal vehicles. Price gouging. Towing my vehicle 2 miles with total charges being right around $3,500. Listed all kinds of charges, including winching, when my vehicle was driven onto the truck. Charged a 8 mile tow when it was only 2. Not to mention the drivers look strung out on drugs and are very aggressive and rude drivers. Wreckless. STAY FAR AWAY FROM THESE PEOPLE. FRAUDULENT. PRICE GOUGERS.
RS
Ray S.
Raymore, MO
08/08/2023
0
Crooks!
Rude. Unprofessional. Thieves. Drug addicts. Crooks. Con artists. These folks take pleasure in and advantage of your unfortunate situations. They steal vehicles. Price gouging. Towing my vehicle 2 miles with total charges being right around $3,500. Listed all kinds of charges, including winching, when my vehicle was driven onto the truck. Charged a 8 mile tow when it was only 2. Not to mention the drivers look strung out on drugs and are very aggressive and rude drivers. Wreckless. STAY FAR AWAY FROM THESE PEOPLE. FRAUDULENT. PRICE GOUGERS.
EC
Exposing C.
Raymore, MO
08/07/2023
0
Crooks. Thieves.
Rude. Unprofessional. Thieves. Drug addicts. Crooks. Con artists. These folks take pleasure in and advantage of your unfortunate situations. They steal vehicles. Price gouging. Towing my vehicle 2 miles with total charges being right around $3,500. Listed all kinds of charges, including winching, when my vehicle was driven onto the truck. Charged a 8 mile tow when it was only 2. STAY FAR AWAY FROM THESE PEOPLE. FRAUDULENT.
MH
Michelle H.
Peculiar, MO
08/01/2023
0
Stolen Truck towed
Beware of this company they enjoy hurting your wallet. They actually take pleasure in it. I have been totally bamboozled by them. If you are taking the time to read this review please do not use them they don't deserve you as a customer. I waited a couple of days to write this because I'm still reeling from the whole experience. I still can't believe this is happening to me and my family.
On July 19th my daughter in law found a paper in the yard that had come from the post office on July 11th. It was from Southland tow. I called them on the 20th and the first person I spoke to said "well if you aren't missing a vehicle then I guess u don't have anything 2 worry about". Click. Out of curiosity I went on the 21st 2 get the letter. Im glad i did because the letter stated they had a vehicle of mine & its $900 + 100 everyday after.They towed it July 3rd from Archie & never notified me. I mean seriously Never called once.
My heart stopped I don't have that kind of money I didn't even know it had been taken. It was kept on my farm & I didnt notice it had been taken. I am hurt & angered by a company who has no decency or feelings about who they are hurting. I called back on the 21st upset, angry, & hurt that this is happening. The last women who spoke to me Angela I think was her name actually laughed in the phone while in the back ground other people were laughing as well and told me "actually it's $2000 now mame" if I didn't have $1000 why would you laugh at me and tell me I owe $2000 instead. How heartless can a person or company be? I mean you have someone who has just been taken advantage of by having their truck taken & then you turn around &"take even more from them? Seriously? She said "sometimes the owner may work with you if you give me your number they will call you back" It is now the 24th & I still haven't gotten a call so it's what $2300 now? The letter says they can destroy or sell it. I dont want to lose this truck thats why its been sitting for 8 years after I wrecked it. This was my sons first vehicle we got him it has sentimental reasons for us & now it's gone all because people in this world enjoy their power & money. I don't get it & I will never understand why people enjoy hurting those of us that are barely getting by & already struggling. I've never used this company
I will never use this company .
I know they are a bigger known company locally but there are others out there. I get life is unfair but really 2 do this 2 someone after they have obviously had something taken from them. They now want to do even more damage to me by charging me so much money & not returning my call. As if having my truck stolen wasn't enough they want to add salt to the wound. Wow this world is really falling apart. Southland Tow I get you're a big company w/lots of money kudos 2 you. Unfortunately it's people & companies like you that are hurting ordinary people in a community U should be trying 2 help. Thanks for the call back I never got. You should reward your staff because they are just as brutal as you are.I've read your responses to the negative reviews & they are even arrogant & rude. You obviously enjoy hurting people when they are already down. Right its not your fault my truck got stolen you just got the call to tow it. Its all about the money.
July 25th 2023 julia or a name with a J: As I stated on the phone today,I didn't know the truck was taken until I received the info on the 19th. I explained 2 u that since covid I stay at the lake. I rarely come 2 town. I came into town 4 a dr appt on the 18th & my daughter in law found the paper from the post office on the ground the 19th. I have been n town pleading with u on the phone 2 try 2 get this truck back & u firmly told me today that there is nothing u can do & 2 either pay fines or stop calling.This truck means more 2 me than it should I realize there is no value n it as u kindly told me on the phone today. U want $$$ period! I offered 2 pay hook up fees U said no! I can't afford the money U demand.
I'm sure by now my sons truck is totaled or sold because this company refused to work with me. Please call another company before using them. They truely don't deserve you as a customer.
MH
Michelle H.
Peculiar, MO
08/01/2023
0
Stolen Truck towed
Beware of this company they enjoy hurting your wallet. They actually take pleasure in it. I have been totally bamboozled by them. If you are taking the time to read this review please do not use them they don't deserve you as a customer. I waited a couple of days to write this because I'm still reeling from the whole experience. I still can't believe this is happening to me and my family.
On July 19th my daughter in law found a paper in the yard that had come from the post office on July 11th. It was from Southland tow. I called them on the 20th and the first person I spoke to said "well if you aren't missing a vehicle then I guess u don't have anything 2 worry about". Click. Out of curiosity I went on the 21st 2 get the letter. Im glad i did because the letter stated they had a vehicle of mine & its $900 + 100 everyday after.They towed it July 3rd from Archie & never notified me. I mean seriously Never called once.
My heart stopped I don't have that kind of money I didn't even know it had been taken. It was kept on my farm & I didnt notice it had been taken. I am hurt & angered by a company who has no decency or feelings about who they are hurting. I called back on the 21st upset, angry, & hurt that this is happening. The last women who spoke to me Angela I think was her name actually laughed in the phone while in the back ground other people were laughing as well and told me "actually it's $2000 now mame" if I didn't have $1000 why would you laugh at me and tell me I owe $2000 instead. How heartless can a person or company be? I mean you have someone who has just been taken advantage of by having their truck taken & then you turn around &"take even more from them? Seriously? She said "sometimes the owner may work with you if you give me your number they will call you back" It is now the 24th & I still haven't gotten a call so it's what $2300 now? The letter says they can destroy or sell it. I dont want to lose this truck thats why its been sitting for 8 years after I wrecked it. This was my sons first vehicle we got him it has sentimental reasons for us & now it's gone all because people in this world enjoy their power & money. I don't get it & I will never understand why people enjoy hurting those of us that are barely getting by & already struggling. I've never used this company
I will never use this company .
I know they are a bigger known company locally but there are others out there. I get life is unfair but really 2 do this 2 someone after they have obviously had something taken from them. They now want to do even more damage to me by charging me so much money & not returning my call. As if having my truck stolen wasn't enough they want to add salt to the wound. Wow this world is really falling apart. Southland Tow I get you're a big company w/lots of money kudos 2 you. Unfortunately it's people & companies like you that are hurting ordinary people in a community U should be trying 2 help. Thanks for the call back I never got. You should reward your staff because they are just as brutal as you are.I've read your responses to the negative reviews & they are even arrogant & rude. You obviously enjoy hurting people when they are already down. Right its not your fault my truck got stolen you just got the call to tow it. Its all about the money.
July 25th 2023 julia or a name with a J: As I stated on the phone today,I didn't know the truck was taken until I received the info on the 19th. I explained 2 u that since covid I stay at the lake. I rarely come 2 town. I came into town 4 a dr appt on the 18th & my daughter in law found the paper from the post office on the ground the 19th. I have been n town pleading with u on the phone 2 try 2 get this truck back & u firmly told me today that there is nothing u can do & 2 either pay fines or stop calling.This truck means more 2 me than it should I realize there is no value n it as u kindly told me on the phone today. U want $$$ period! I offered 2 pay hook up fees U said no! I can't afford the money U demand.
I'm sure by now my sons truck is totaled or sold because this company refused to work with me. Please call another company before using them. They truely don't deserve you as a customer.
SB
Scott B.
Olathe, KS
03/26/2022
0
Owner has an attitude
So we call AAA for roadside assistance. The “owner” of SOUTHLAND Tow shows up in a truck that isn’t as large as I’m used to seeing. As he is walking up I say, “you can tow the truck with that?” He replies why couldn’t I? I’m like “I don’t know, it’s a big truck?” He’s like “I don’t like somebody telling me how to do my job!” I’m like, it was just a conversational question, I didn’t mean anything by it. He then accuses me of having an attitude and that I can get another tow truck. At that point, I said you want to see attitude? You can go $&@k yourself and you’re a f&$@king Dick, you’re a f&$@ing asshole and you can get out of here. That should have been all caps! NEVER USE SOUTHLAND TOW
TH
Travis H.
Raymore, MO
08/13/2021
10
The Best Tow Company
They are Simply The Best
TH
Travis H.
Belton, MO
08/13/2021
10
Great customer service and response time
Truck broke down called and had someone there right away. Def would use and recommend them to anyone.
DD
David D.
Kansas City, MO
08/13/2021
10
Great tow
Really quick to come out and get a tow back home. Really nice people and professional
FM
Fredrick M.
Kansas City, MO
05/07/2021
State Trooper called, got towed to Certified Transmission
The by standards are helpful especially when residents of Creighton Mo. Southland Tow Service. State Trooper called them reduced rate. Very helpful
Recomendado
JJ
Jeremy J.
Raymore, MO
11/21/2020
Discusting
Un professional
No Recomendado
WH
Wish you never met me H.
Lees Summit, MO
09/24/2020
COMPLETE TO OFF
turning them in to BBB AND having a lawyer look into their business for consumer fraud!
The 2 good reviews must have been family or friends because anyone else gets reamed!
This place needs to be shut down and I'm all about setting that it happens! Good luck to you Jay enjoy your audit!
No Recomendado
DH
Derek H.
Raymore, MO
07/08/2020
Complete Rip Off
Car brought in at 1130pm...picked up at noon'ish next day...charged $415. 30 minutes cost me an extra $200, for it to sit in the back of a nasty lot. Zero remorse...it's their daily policy....
They were very used to handling pissed off customers. Stay the hell away from this RIP JOINT.
No Recomendado
DH
Derek H.
Raymore, MO
07/08/2020
Rip off Joint
Car got towed to them at 1130pm, picked up at 12ish...got charged $415....they handled my objections well...because I'm sure they try to do this to everyone...unreal. Stay the hell away.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.