Great communication, thorough diagnostic, speedy service
Everyone I dealt with Alanna, Julie, Tom and Alan gave amazing customer service. Great communication,
accurate and quick diagnosis/quote, parts came in quickly and it was repaired in the right time/way that wasn’t in haste. You can tell they have been doing this for decades. Earned high reputation. Thank you entire team at Whitmore’s!
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I found this place by driving past it. My car needed an exhaust fixed and was told be several corpora
te ran garages the whole system needed to be replaced, they could not weld aluminum. I pulled up to Mac's Jeff was having lunch out front. He took a look, on the spot. Immediately Jeff took the car in the garage. 15 minutes later he fixed the leek for only 100$. That was 4 years ago. Since then I have gotten all my inspections done there because I was convinced they are an honest company. Btw you can make appointments for inspection. A couple weeks ago 2 very good local mechanics told me a grinding sound was coming from the alternator. I replaced it myself but part cost 189$ and didn't fix the noise. Several more mechanics said it was inside the engine! I live 20 miles from Mac's but went back there. 20 minutes later Jeff informed me it was the water pump. Again I replaced it myself. It was no surprise Jeff Gibson was Right!
Even though it is a distance away from me I'm not ever going to another mechanic. Mac's is worth the drive!
Since my first visit I have been there several times and found the ladies at the service desk to be courteous and knowledgeable. This is a family owned and operated business.Over the top comfortable waiting area, extremely well organized and professional service team. Being an Exec. Chef I do not give such great reviews lightly.
I had the good fortune to meet the owner, after talking to Mark I quickly understood why his business was ran so well. Just proves that a great team starts from the top down!
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