On May 15th, 2001, Joe’s began as an idea in a home garage in Noblesville, Indiana with the goal of providing the best automotive service possible. Things changed quickly and we grew, had to move the business three times to accomodate that growth, and 10 1/2 years later, we have become one of the leading providers of auto service in
On May 15th, 2001, Joe’s began as an idea in a home garage in Noblesville, Indiana with the goal of providing the best automotive service possible. Things changed quickly and we grew, had to move the business three times to accomodate that growth, and 10 1/2 years later, we have become one of the leading providers of auto service in Hamilton County.
Offering the very best auto service at each location, we serve a growing community including Carmel, Westfield, Fishers, Indianapolis, and Noblesville. All of this is due to our loyal customers support and the trust they have put in us along the way. Excellence in Customer service is and always will be the cornerstone of our philosophy We have always thought of it this way:
“Joe’s is in the people business, we just happen to fix cars too” “Over 60 years experience put to work for you every time you visit”
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After spending all that money, I was told when picking up the car that the check engine light would “go away after about 50 miles.” That alone should have been a red flag.
Two days later, I found out many of the repairs were either done incorrectly or not fixed properly at all. Then, during rush hour on N Meridian, my car completely ran out of oil because of their poor workmanship. It left me stranded and could have caused serious engine damage.
When I called the shop, they told me they would submit everything to their warranty center so I could be reimbursed for the damages and repairs caused by their mistakes. I waited THREE WEEKS only to be told later that they “never said that.”
To make matters worse, I have reached out to regional management twice and have received absolutely no response.
The entire experience was dishonest, unprofessional, and stressful from start to finish. I trusted them with my vehicle and paid thousands of dollars, only to end up in a worse situation than when I walked in.
I’m posting this to warn other people: be extremely careful before taking your car to Joes Auto Service in Carmel. I would never recommend this shop to anyone.