Mr. Goldston, We love taking care of your car. You have been a great customer for many, many years. Your business is valuable to us. We do always wash cars for our customers after every service, major or not. We were keenly aware of the weather on that day and should have made a point to tell you that. We appreciate you and work hard to be sure we let you know that. We will continue to work hard to make customer satisfaction our Number 1 priority. Thanks for your business Mr. Goldston.
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