I brought my car in for an oil change and was satisfied with the work. I was given a written estimate of other repairs that were questionable. First, that my tires were dry rotted. My tires were replaced 2 years ago and driven approx. 12,000 miles. Also that my (electronic) power steering unit needed to be flushed. Last, I needed a tune-up. The spark plugs and coil packs were replaced and car driven about 10,000 miles since. I'm a senior citizen and probably viewed as senile. As Baby Boomers we grew up working on cars. I'm a Veteran and worked in the motor pool for a couple of years and rove an 18 wheel tractor trailer for over 30 years. Sure, cars are different today but I know a little about them. Take your car elsewhere.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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