What i asked for in additional to oil change
I stated: The windshield washer nozzles are not working properly. I flushed the lines and have plenty of flow. Please replace both nozzles.
What was written on work order by person who checked me in: Customer states washer nozzles are not shooting please check.
What the service tech wrote on work order: Could not confirm customer concern, nozzles are shooting fluid but does not shoot properly. Attempted to adjust and unclog nozzles but was unable to fix. Recommend replacing the washer nozzles.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Cliente Verificado
I stated: The windshield washer nozzles are not working properly. I flushed the lines and have plenty of flow. Please replace both nozzles.
What was written on work order by person who checked me in: Customer states washer nozzles are not shooting please check.
What the service tech wrote on work order: Could not confirm customer concern, nozzles are shooting fluid but does not shoot properly. Attempted to adjust and unclog nozzles but was unable to fix. Recommend replacing the washer nozzles.