Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Cliente Verificado
I stated: The windshield washer nozzles are not working properly. I flushed the lines and have plenty of flow. Please replace both nozzles.
What was written on work order by person who checked me in: Customer states washer nozzles are not shooting please check.
What the service tech wrote on work order: Could not confirm customer concern, nozzles are shooting fluid but does not shoot properly. Attempted to adjust and unclog nozzles but was unable to fix. Recommend replacing the washer nozzles.