Hyundai On Perryville is located in Northern Illinois in Rockford, IL. We proudly serve Chicagoland area customers. Call us today to schedule an appointment at our state-of-the-art Service Center. From routine maintenance to major repairs, our technicians are here to help keep your vehicle in top running condition. Hyundai On Perryville is located in Northern Illinois in Rockford, IL. We proudly serve Chicagoland area customers. Call us today to schedule an appointment at our state-of-the-art Service Center. From routine maintenance to major repairs, our technicians are here to help keep your vehicle in top running condition.
Days later, I get a call that they had a system issue and forgot to bill me the full amount. This is after letting my car sit outside for 5 months, being consistently rude over the phone, and repeating the same action that resulted in getting the wrong part over and over again throughout.
Do not become a victim of their incompetence, they had the nerve to blame me for not asking why my bill was so much less than expected, with Bret the Service Manager saying "both sides were at fault" there. Forgive me for assuming they made a wise customer service move to preserve a customer. I even told the cashier they had saved a Hyundai customer with this move!
I wouldn't consider buying a Hyundai ever again in my life, and while it may just be this dealership, their interactions with corporate and Hyundai processes indicate a huge gap in oversight from management. There has to be someone with a vested interest in future Hyundai purchases that would be appalled by this, and I aim to find them.