Came in for an oil change and tire rotation. I also asked to have one of my tires checked for a slow leak, as I had been adding air a few times a month. The team confirmed that there was no leak and the tire was in good condition. Additionally, I had them check the passenger-side window, as it sounded like the seal might be loose while driving—again, no issues were found.
I really appreciate the service at Hunt Valley Euro-Car. I never feel like they’re trying to upsell or take advantage of me, and their pricing has always been reasonable.
One small request for the future: when rotating the tires, please also ensure the air pressure is balanced in all four. It wasn’t done this time, possibly due to being short-staffed, which I understand.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Cliente Verificado
I really appreciate the service at Hunt Valley Euro-Car. I never feel like they’re trying to upsell or take advantage of me, and their pricing has always been reasonable.
One small request for the future: when rotating the tires, please also ensure the air pressure is balanced in all four. It wasn’t done this time, possibly due to being short-staffed, which I understand.