I came in with an impossible situation. I was upside down (by a large amount), truck was in the shop, and didn’t think there was a chance anything would work. I went to Hendrick to look at a used Grand Cherokee and left in a brand new Grand Cherokee for less than I would’ve been paying for the used one! James Kennedy is in a league of his own. He and Steve helped me through the entire process, made sure my needs were met, and so much more. They went above and beyond to make sure I was completely removed from my prior situation and in a new situation that I could be proud of. I can’t express my gratitude enough for these two. They showed true professionalism. I can’t recommend Hendrick Chrysler enough. From top to bottom, they are a class above the rest. I look forward to returning for years to come.
James Kennedy and Steve are the reason my family and I no longer have the constant stress of being in an awful situation
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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James Kennedy and Steve are the reason my family and I no longer have the constant stress of being in an awful situation