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Hanlees Fremont Hyundai

Puntuación Promedio
Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5
4.2
(719 Reseñas)
81

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 3.6/5Calificación general 3.6/5Calificación general 3.6/5Calificación general 3.6/5Calificación general 3.6/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
23
Total de ReScores
3.6
Promedio de ReScores
81
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Hanlees Fremont Hyundai is conveniently located in Fremont, CA . Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Hanlees Fremont Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment Hanlees Fremont Hyundai is conveniently located in Fremont, CA . Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Hanlees Fremont Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today ...more

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(510) 789-0800

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
43690 Auto Mall Circle Fremont, CA 94538
Reseñas de Departamento de servicio's
Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5
4.2
(719 Reseñas)

WG
gravatar
William G.
Weston, MA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/12/2021
0
Categoría: Service
The opposite of customer-centric : avoid or be VERY careful
Don't expect quality customer service from Hanlees. My experience was the opposite. They follow the old-world approach of put the dealership first and the customer last. Be careful of quirky policies which are in their favor and against yours, and costly over-priced add-ones which are compulsory (who needs a $400 “door protector” as an add-on which appears as a surprise in the final invoice?). It's places with business practices like Hanlees that perpetuate the unscrupulous reputation of car dealers.
MARIANA F., Customer Relationship Manager de Hanlees Fremont Hyundai respondió el 08/13/2021 10:07 PM

Thank you William for taking the time to write us a review, just know we appreciate your business and I am very sorry to hear your visit didnt go as well. Please give me the oppurtunity to turn this experience around, thanks to your review we are able to improve as a business. Please email me directly. 

Hope to hear from you soon.

Mariana Flores 
Customer Relationship Manager 
mariana.flores@hanlees.net 

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.