Jon G apologized and will correct the mistake the next time we go in.
I was glad that Jon responded quickly. We'll try another oil change.
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Reseña Original
08/11/2013
Given wrong information on the phone
I asked about oil chng coupons & was told 1 had been sent in the mail, which I didn't get. When I made the appt, I was told that was ok & they would honor the coupon price. My husband brought the car in unaware of what I was told & we were charged the full amnt.
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Jon G. de Griesbach Auto Service respondió el 08/14/2013 07:52 AM
Terrie,
Sounds like there was a break down in communication. I apologize for the misunderstanding and will apply the discount to your account to use on your next visit.
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