Gregory Hyundai has been in business serving you for over 30 years. We are located in Highland Park, IL. Our service center is staffed with expert technicians who will help keep you car running like new. Call or email us to set up an appointment today. Gregory Hyundai has been in business serving you for over 30 years. We are located in Highland Park, IL. Our service center is staffed with expert technicians who will help keep you car running like new. Call or email us to set up an appointment today.
Cliente VerificadoMr. Marcus,
You arranged your appointment by telephone and informed us that you would be dropping off the car the night before your service. The email you were sent was a reminder and the time shown was our way of knowing you were dropping the keys into our drop box. We do not open for service until 7 am.
Your son gave his keys to a technician who explained that we were not open yet. My technician understood your son was returning a loaner and gave your keys to sales. Until you called that evening around 5:30, we didn't even know your car was here.
The situation was a miscommunication from the start and we were unable to work on your car until the next morning. I apologize for our part of the miscommunication.
Sincerely,
Myriam McReady
