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Feist Automotive Group

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(793 Reseñas)
82

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
82
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Family owned and operated for 44 years. ASE certified mechanics. Servicing the Twin Cities Metro. Loaner available upon request. Family owned and operated for 44 years. ASE certified mechanics. Servicing the Twin Cities Metro. Loaner available upon request.

Categorías
Mantenimiento de automóviles, Reparación de automóviles, Venta y reparación de neumáticos
Contacto
(763) 544-5512
Closing in 49 minutes
Horario del Negocio

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1875 Lilac Dr N Golden Valley, MN 55422-4037
Reseñas de Feist Automotive Group's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(793 Reseñas)

CW
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Christine W.
Golden Valley, MN
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
11/19/2014
cliente verificadoCliente Verificado
A mixed review
Service started with a call to AAA. Feist came promptly and put spare tire on. Driver was courteous. When I asked him to take my damaged tire with him back to station so it could be fixed, he said "I have other stops to make" with some attitude. So I took the damaged tire in immediately, hauling my 4 year old grandson with me. The service truck and I arrived at the station at exactly the same time. So the reason he didn't save me the trouble is...................
Damaged valve stem was replaced promptly, and staff person told me computer notice of low tire pressure would switch off after 25 miles. It did, but was replaced by "Service TPMS system" immediately. Have to go to Mitsubishi to have that message reprogrammed, as Feist person told me Mitsubishi does not make necessary software available. When I asked whether message could be reprogrammed at Poquet where I bought the car, they confirmed that only Mitsubishi could reprogram. So points lost by Mitsubishi. So service overall was good with exception of young man who chose not to spare me a trip to Feist with my grandson.
Recomendado
The Team A., Service Manager de Feist Automotive Group respondió el 11/20/2014 09:14 AM

We are very sorry for the inconvenience this has caused you. These reviews are made strictly for our service side of the business, but having this happen makes us look bad as a whole. We will take the proper measures to ensure this does not happen again. If there is anything I can do to help with this matter on your end of things please let me know.

Thank you,

Ryan
Service Manager
Feist Automotive

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.