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SureCritic / Mantenimiento de automóviles / Feist Automotive Group
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Feist Automotive Group

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(736 Reseñas)
83
Escribir una Reseña
Programar Cita

Detalles de la Puntuación

5 stars
81%
4 stars
13%
3 stars
1%
2 stars
<1%
1 star
2%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
83
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Family owned and operated for 44 years. ASE certified mechanics. Servicing the Twin Cities Metro. Loaner available upon request. Family owned and operated for 44 years. ASE certified mechanics. Servicing the Twin Cities Metro. Loaner available upon request.

Categorías
Mantenimiento de automóviles, Reparación de automóviles, Venta y reparación de neumáticos
Contacto
(763) 544-5512
Visitar Sitio Web
Closed
Horario del Negocio

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1875 Lilac Dr N Golden Valley, MN 55422-4037
Obtener Direcciones
Reseñas de Feist Automotive Group's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(736 Reseñas)
Escribir una Reseña
Reseñas Recientes
JO
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JODY O.
Minneapolis, MN
Ford Escape
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/25/2025
cliente verificadoCliente Verificado
9
Multiple things fuxwd
JOANN - was very knowledgeable. Only wish is that they would have called me on screw in my tire before repairing it. My tires are covered under a warranty at Costco. It would have saved me $300 dollars. I would like this applied to my next service I have with you coming up in the next few weeks.
JG
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JAMES G.
Golden Valley, MN
Toyota Corolla
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/22/2025
cliente verificadoCliente Verificado
10
Professional Repair done in short amount of time
Good communication on what was happening in the car Fast repair time
JoAnne N., Repair Shop Manager de Feist Automotive Group respondió el 04/23/2025 04:48 AM

Thank you for sharing your experience wtih us. Every customer is a priority for us, and our goal is to get you back on the road safely and as quickly as we can.

Cliente verificado
Minneapolis, MN
Ford Explorer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2025
cliente verificadoCliente Verificado
10
Responsive, great customer service
My brakes needed to be done. I stopped in a Saturday, and even though the service area wasn't open, someone was able to help me make an appointment for the following Tuesday am. I dropped my Explorer off, had a call from the manager within a hour confirming that yes, the brakes did need to be done, and this will the be cost. Great, let's do it. They got the parts in and had it done that day. Very pleased with the level of service and responsiveness of the team.
JoAnne N., Repair Shop Manager de Feist Automotive Group respondió el 04/17/2025 08:51 AM

Thank you for sharing your experience with us.  Our team is dedicated to the safety of our customers, and to getting your vehicle repaired and back on the road as soon as possible.  We look forward to getting to know you, and serving your preventive maintenance needs on your vehicle. 

MR
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MICHAEL R.
Minneapolis, MN
Land Rover LR4
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/13/2025
cliente verificadoCliente Verificado
10
Lr4
I love that they’re all upfront and honest about what the situation is with your vehicle
JoAnne N., Repair Shop Manager de Feist Automotive Group respondió el 04/14/2025 05:09 AM

Thank you for reaching out to let us know your experience with us. We value every customer and strive to provide exceptional service.

MN
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Mary Ann N.
Crystal, MN
Hyundai Sonata
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2025
cliente verificadoCliente Verificado
10
Another great job
Always feel my car is well taken care of.
Friendly service from all.
JoAnne N., Repair Shop Manager de Feist Automotive Group respondió el 04/10/2025 08:32 AM

We were so happy to see you are doing well, and appreciate your continued patronage!
Thank you for letting us know that you are happy with our service. Every customer is very important to us!
We are here to help you anytime you need us. Take care!

Cliente verificado
Minneapolis, MN
Ford Focus
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2025
cliente verificadoCliente Verificado
10
Tremendous help getting my sons car back on the road.
Great folks who understand the challenges of keeping our kid’s cars running and safe. I highly recommend and trust them.
JoAnne N., Repair Shop Manager de Feist Automotive Group respondió el 04/07/2025 09:43 AM

Thank you for sharing your experience with us. We value you and your family, as much as we value our own.
We're glad that we were able to get you back on the road safely and quickly. Stay safe!

LA
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Liz A.
Minneapolis, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/02/2025
10
Great Help with a Vehicle breakdown
Our vehicle was towed to Feist at 3:30 in the afternoon and they took care of it quickly. We had it back within 24 hours. They had great communication and were super friendly.
Thank you to everyone at Feist for making a crappy situation bearable!
JoAnne N., Repair Shop Manager de Feist Automotive Group respondió el 04/02/2025 09:45 AM

We are so happy to help our customers on bad days, and get their vehicles back to them quickly. We look forward to working with you on your upcoming maintenance.

PH
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Peter H.
Crystal, MN
Audi Q7
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2025
cliente verificadoCliente Verificado
10
Great job!
Complicated problem well - repaired.
RM
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Robert M.
Minneapolis, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2025
10
Walked in and drove out, Staff are Great
I had walked in with lower control arm issues, unknown to me at the time. Jo Ann got me in with the inspection which was very helpful. JP and the guys wrote it all up in a clear manner. They soured the parts and resolved the issue. A very great group of people. Impressive for a walk in. And they are kind w no games.
Cliente verificado
Minneapolis, MN
Toyota Corolla
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2025
cliente verificadoCliente Verificado
5
Everybody I've met has been friendly, helpful, and enient for me.mxperienced at their job.8
The location is very convenient for me.
JB
Jason B.
Crystal, MN
Subaru Impreza
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/17/2025
cliente verificadoCliente Verificado
Categoría: Service
Jason said the staff was very helpful getting him the part he needed and getting everything done.
Recomendado
RS
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Richard S.
Minneapolis, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/14/2025
10
A great shop!
Stuck to their estimate. No surprises. Did honest, competent work. Joanne was a great coordinator.
FJ
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Fred J.
Northfield, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2025
10
Wonderful staff!!!
Very polite and friendly staff!!!!!
RR
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Rene R.
Crystal, MN
Jeep Wrangler
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/12/2025
cliente verificadoCliente Verificado
0
Did not have the tools to do the work
I brought the vehicle with a real wheel leak, I was told that they did not have the tools to perform the job and recommended me to another shop but still charged me for the diagnostics. the shop they recommended me to was questioning as to why they charged me if they did have the tools in the first place and they did not provide me with the written diagnostics that would have prevented me from having to pay again for it the other shop. Very disappointing.
JoAnne N., Repair Shop Manager de Feist Automotive Group respondió el 03/13/2025 05:05 AM

Thank you for sharing your experience with us. We strive to provide nothing less than exceptional service for every customer and I would be happy to discuss the situation around your vehicle with you. Please give me a call at your earliest convenience.

JG
Jordan G.
Crystal, MN
Mazda CX-3
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2025
cliente verificadoCliente Verificado
Categoría: Service
Jordan said he has been using the business for a long time and they have always been good.
Recomendado
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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