business image

Genuine Automotive & Diesel

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(522 Reseñas)
89

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
89
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

If you’re looking for auto repair in Austin, TX, you’ve found us. Here at Genuine Automotive & Diesel we work hard to earn your trust and loyalty. We know how important it is to find a Austin car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Genuine Automotive & Diesel we understand what
If you’re looking for auto repair in Austin, TX, you’ve found us. Here at Genuine Automotive & Diesel we work hard to earn your trust and loyalty. We know how important it is to find a Austin car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Genuine Automotive & Diesel we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Austin offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
...more

Categorías
Reparación de automóviles, Mantenimiento del coche, Cambio de aceite
Contacto
(512) 410-2599

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
16501 Bratton Lane Building 2 Suite A Austin, TX 78728

Afiliaciones

ASE Certified
Reseñas de Genuine Automotive & Diesel's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(522 Reseñas)

FP
gravatar
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/22/2026
cliente verificadoCliente Verificado
9
Oil and Brake fluid Change
People were extremely friendly and helpful and turn in and pick up of vehicle. On the way home I noticed that I had a display of oil overfill. I drove home and had to extract approximately a 1.5 quarts to get it to max level.
Charles C., Director Of Marketing de Genuine Automotive & Diesel respondió el 02/16/2026 06:25 AM

We're pleased to hear that you found our team friendly and helpful during your visit. We strive to make the vehicle turn-in and pick-up process as smooth as possible—kind of like a well-oiled machine, if you will. That said, we appreciate you bringing the oil overfill to our attention. It's never fun when a car gives us a surprise display, andwe're sorry that you had to be the mechanic when you got home. We will do a review with our techs to make sure this is not an issue that will occur again, this will only help us get better! 

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.