Overall the purchasing experience was highly satisfactory.
Their were two other dealerships much closer but their attitudes turned me off. I’ve since learned they no longer exist.
When I first met my salesperson, Martene, I knew I was in caring hands. She answered our questions and when she doubted her ability to answer, she wrote it down, researched the issue or discussed it with another associate. Then she confidently provided an answer.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Cliente Verificado
Their were two other dealerships much closer but their attitudes turned me off. I’ve since learned they no longer exist.
When I first met my salesperson, Martene, I knew I was in caring hands. She answered our questions and when she doubted her ability to answer, she wrote it down, researched the issue or discussed it with another associate. Then she confidently provided an answer.